Quality Assurance Lead

Are you passionate about delivering world-class quality in banking products? Do you excel at leading teams, driving innovation, and ensuring every product makes a lasting positive impact on its users? If so, we have the perfect opportunity for you!

As a QA Lead, you will play a critical role in shaping the quality vision across our digital banking platforms. Your focus will be on guiding and driving test automation while continuously improving processes across all feature teams and portfolios to elevate overall product quality.

This role isn't finding bugs-it's about fostering a culture of quality where everyone contributes to delivering exceptional user experiences.

Job Responsibilities:

• Drive Quality Strategy:
  • Quality at speed enhances delivery testing and optimizes resource costs, making scaling easier.
  • Ensure adherence to quality standards by all team members
  • Monitor test plans, cases, and scripts to ensure alignment with business requirements (Include test management, test analytic, test government).
• Foster a Quality-First Culture:
  • Advocate for a mindset where quality is everyone's responsibility, not just QA's.
  • Lead by example, showing how attention to detail can make a difference for users.
  • Encourage open feedback and continuous improvement across the organization
• Champion Automation:
  • Advocate for and lead the adoption of cutting-edge test automation tools.
  • Embed automation into the CI/CD pipeline to achieve faster, more reliable releases
  • Stay ahead of trends to introduce innovative solutions that enhance efficiency
• Turn Metrics into Insights:
  • Track quality metrics like defect rates and test coverage to measure team success.
  • Use data to identify areas for improvement and ensure risks are managed proactively
  • Share progress, insights, and updates with DoE/PPM and Banks, keeping them informed and confident
• Be a Mentor and Leader:
  • Inspire and support your QA team, helping them grow professionally and excel in their roles
  • Build a positive, collaborative team environment where quality is a shared priority
  • Provide meaningful feedback through regular performance reviews to help your team shine
• Build Bridges Across Teams:
  • Collaborate seamlessly with engineering, product owners, and other QA teams to align on quality goals.
  • Focusing on guiding and driving the engineering team to improve overall product quality.

• Experience and Skills:
  • Proven experience as a QA Lead or similar role in a fast-paced digital banking or fintech environment.
  • Expertise in manual and automated testing methodologies, tools, and frameworks.
  • Expertise and Strong knowledge on Shift-left testing and Agile testing methodologies
  • Familiarity knowledge of Agile and DevOps principles.
  • Familiarity with CI/CD pipelines and integration of automated tests.
• Technical Knowledge:
  • Proficiency in testing APIs, web services, and mobile applications.
  • Expert in test design and Test Management.
  • Family with testing Microservices, Event-Drivent, Serverless..
  • Solid understanding of security testing and performance testing best practices.
  • Hands-on experience with tools like JIRA, XRAY, Postman, or equivalent.
• Soft Skills:
  • Excellent leadership and team management abilities.
  • Strong problem-solving and analytical thinking skills.
  • Outstanding communication and collaboration skills.

You'll love working with us if you are:

• Passionate about technology.
• Independent but also a good team player.
• Comfortable with a high degree of ambiguity.
• Focused on usability and speed.
• Keen on presenting your ideas to your peers and management.

At TYME, opportunities are here for the taking. If you want to be part of our purpose and live and lead through our values, we can offer exciting development opportunities through expanded lateral roles, stretch assignments, or people leadership.

Some of our benefits:

• Meal and parking allowances are covered by the company.
• Full benefits and salary rank during probation.
• Insurances such as Vietnamese labor law and premium health care for you and your family.
• SMART goals and clear career opportunities (technical seminar, conference, and career talk) - we focus on your development.
• Values-driven, international working environment, and agile culture.
• Overseas travel opportunities for training and work-related.
• Internal Hackathons and company events (team building, coffee run, etc.).
• Pro-Rate and performance bonus.
• 15-day annual + 3-day sick leave per year from the company.
• Work-life balance 40-hr per week from Mon to Fri.