Quality Control Supervisor

Job Overview
The main responsibility of this role is to supervise laboratory activities related to the analysis of raw material (green coffee beans), packaging material and instant coffee (physical-chemical) to ensure the consistent quality of the goods. Be responsible for the sensory analysis of products, through tests and sensory analysis. Develop and deliver technical training focused on area activities, especially for sensory analysis. Be responsible to set up specifications sheets to be shared with customers. Analyze data to improve the factory's performance. Attend QC ́s demands on time and cost/benefit efficiently.
Responsibilities and Duties
• Be responsible for supervising quality control analyzes, assuring the goods comply with their respective specification.
• Assure that the analyses are conducted by properly following their respective methodologies, work instructions and standards.
• Be responsible for more complex sensory analysis in production samples.
• Issuing a sensory opinion on samples of product related to client's complaints.
• Be responsible for monitor and manage the reference standards samples for sensory analysis (selection, storage, replacement).
• Be responsible for set up and issue product specification aligned to the factory's capability.
• Be responsible for issue and update the Product Management
• Gether and analyze data statistically aiming to improve the factory's performance.
• Coordinate the resampling of goods when needed.
• Report promptly to QC Coordinator / Manager when any quality deviation is identified on the goods tested, recommending corrective actions when requested.
• Ensure that laboratory equipment is kept clean and properly working, identifying and troubleshooting problems.
• Ensure that laboratory cleanliness and safety standards are maintained.
• Assure the analysts are well trained to perform laboratory procedures and assays.
• Participate in internal assessments and audits as required.
• Other jobs, when demanded.
• Maintains safe and healthy work environment by following standards and procedures, complying with company and legal regulations.
• Follow strictly company's rules, policy, ethics, and compliance manual.