Quality Engineer

*** Purpose of the job:
Window to customer for all quality related. Feedback any customer quality concern/quality defect information to factory; Lead factory to do corrective actions for customer complaint issues and continuous quality improvements. Work with sales to build solid relationship with customers and work with team to provide good quality and service to exceed customer expectations.
*** Principal accountabilities/Main tasks:
 Monitoring work progress to ensure that deadlines are met and that quality standards are upheld.
 Conducting regular audits of production lines or departments to ensure compliance with company standards.
 Highlight customer complaints to operation team and drive team to work out an action plan to solve problems and monitor the action result.
 Managing projects involving a team of employees working on specific tasks towards common goals
 Reviewing employee performance to determine whether they are meeting standards or making improvements needed to meet standards.
 Providing guidance and support to employees in their work teams to ensure that they are performing their jobs effectively.
 Maintaining quality management system such as ISO 9001, ISO 14001....
 Managing audit activities related to EHS.
 Monitoring and reporting on employee productivity to ensure that goals are being met
- Other tasks assigned by manager