Quality Engineering Senior Manager/Senior Expert

Key Accountabilities (1): Automation & Performance QE Strategy

· Own automation and performance QE strategy across complex platforms and high-impact technology initiatives.

· Establish quality standards, automation governance, performance testing practices, quality gates, and release readiness criteria.

· Drive maturity of automation frameworks, reusable test assets, performance practices, reporting, and engineering efficiency.

· Oversee performance testing for critical journeys, APIs, integrations, services, and system components.

· Provide senior quality recommendations based on automation coverage, performance results, defect trends, and release risks.

Key Accountabilities (2): Quality Governance, Risk & Improvement

· Establish quality controls through monitoring, reporting, audit, root cause analysis, and post-release review.

· Manage quality, performance, security, compliance, operational, and release risks across teams and vendors.

· Improve quality metrics, dashboards, defect prevention, lessons learned, and continuous improvement practices.

· Ensure testing tools, environments, access, test data, and automation processes meet quality and delivery standards.

· Partners with Product Owner, Development Engineering, Business Unit, BA, DevOps, Architecture, Security, and vendors on quality-first decisions.

Key Accountabilities (3): People Leadership & QE Excellence

· Lead, coach, and develop QE leads and engineers with strong focus on automation and performance capability.

· Set team priorities, KPIs, delivery expectations, and quality standards aligned with business and technology objectives.

· Build and retain a high-performing QE team through hiring, onboarding, feedback, coaching, and development planning.

· Promote quality ownership, engineering excellence, collaboration, and continuous improvement across delivery teams.

· Act as senior quality advisor for release of readiness, risk trade-offs, major defects, and improvement priorities.

Qualifications and Experience

· University graduate or higher majoring in information technology, computing, telecommunications, finance or banking

· Foreign language: English/ according to TCB's regulations in each period

· Work Experience: 8 -10 years of experience in managing a team that conducts software testing assessments in financial/services/telecommunications organizations.

· Strong professional knowledge of technology systems in the bank.

· Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowledge and experience.

· Knowledge of at least 1 programming language and SQL Server database.

· Having understanding, knowledge in working with quality standards such as TCVN, ISO, Lean Six Sigma,...

· Experience in information technology and banking - Experience in software testing

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

• Investing over 500 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.