Quality System & Continuous Improvement
- Development and Implementation of QM/QA/QC Processes
- Problem-Solving with 8D Methodology and Root Cause Analysis (RCA): Implement 8D and RCA processes to address quality issues, identify root causes, and ensure lasting corrective solutions
- Corrective and Preventive Action (CAPA): Develop and manage CAPA processes to address non-conformities, prevent recurrence, and drive continuous improvement
- Customer Complaint Management: Handle customer complaints by identifying root causes, implementing timely corrective and preventive measures, and integrating improvements into production to ensure consistent quality and customer satisfaction
- Standard Operating Procedures (SOPs) and Documentation: Maintain and develop SOPs, checklists, and OK/Not OK sample references to standardize inspection and evaluation processes, ensuring consistency and accuracy
- Failure Mode and Effects Analysis (FMEA): Conduct FMEA to identify potential failure modes, assess their effects, and implement preventive measures to mitigate risks
- Risk Management: Identify and assess quality-related risks, developing strategies to mitigate them and ensure business continuity
- Global Quality Standards: Ensure alignment with global quality standards and best practices, facilitating the integration of quality management systems across international operations.
Process & Product Quality Control
- Deep Understanding of Production Processes: Possess a comprehensive understanding of the entire production process to ensure consistent product quality at every stage of manufacturing
- Statistical Process Control (SPC): Utilize SPC techniques to monitor and control production processes, ensuring they operate within specified limits and maintain product quality
- Incoming Inspections: Oversee incoming inspections of raw materials and components from suppliers to ensure they meet the required quality standards
- Test Equipment Monitoring: Supervise test equipment, spare part monitoring to ensure that all test is calibrated and in good condition, and assist in carrying out tests and inspections.
Supplier & Customer Quality Management
- Supplier Evaluation and Management: Evaluate suppliers based on quality criteria, ensuring a stable and high-quality supply chain. Guide the
Purchasing department in adhering to quality standards and procedures
- Customer Visits and Inquiries: Host customer visits at the plant and address any quality-related inquiries or concerns, providing detailed and transparent information
- Audit Preparation: Prepare for customer audits by ensuring all documentation and processes are in order, maintaining trust and meeting compliance requirements
- Special Projects: Manage special projects to meet the specific requirements of key customers, ensuring that all quality standards are met.
Leadership & People Development
- Management of Employees: Take on the personnel and technical management of the employees assigned, including providing guidance, training, and support to ensure high performance and continuous improvement.