The incumbent will be responsible for quality management on specific product categories, process improvement and supplier relations; evaluate testing, packaging and quality performance; ensure products fulfill customer expectations and meet Hallmark quality and schedule requirements.
Job responsibilities:
1. Conduct quality inspections:
Conduct inspection on finished products and ensure FR & SR of the product are checked before issue any inspection reports.
Communicate with engineers and
merchandisers to resolve quality issues.
Train suppliers in inspection procedures and audit compliance programs, including CQS and SEP.
Report unusual factory findings, such as strikes or financial issues, and support inspection data entry into the system.
Travel regularly to offices and factories and provide backup support for supplementary activities as needed.
2. Provide testing support, including training, cost review, aud
it support, and coordination with suppliers and third-party labs on FR testing.
3. Support Inspection scheduling and data analysis when necessary :
Plan inspection schedules across Asia, including China, Vietnam, Thailand, Sri Lanka, Indonesia, Malaysia, and India.
Manage inspection bookings, reports, data entry, and supplier quality performance, including the QIMAone Dashboard, SEP, and monthly Target SEP reports.
Coordinate data exchange with third-party inspection providers, including QIMA and non-QIMA inspections, Function & Reliability (FR) testing, Safety & Regulatory (SR) testing, and General Certificate of Conformity (GCC) results.
Track TC and QC certification and renewal status and manage inspection invoices.
4. Perform other tasks assigned by the supervisor.
- College degree in industry, science, mechanical/production/electronic engineering.
- 4+ years in quality assurance (printing, gifts, toys); experience with international retailers preferred.
- Knowledge of ASTM/EN71 safety standards;
- Good computer skills including Microsoft Office, Outlook;
- English & Vietnamese fluency (Chinese is a plus).
- Strong planning, independence, proactive and open-minded attitude, detail-oriented, able to work under pressure, willing to learn.