Mô tả công việc
Operation and Business Management:
Manage the center and ensure stable daily operations
Manage assets and facilities and ensure hygiene, neatness, safety and normal operation
Observe and ensure the center complies with cash management and safekeeping
Maintain tiNiWorld standards inside and outside the center: images, billboards, posters, notice boards and signs...
Ensure all policies, procedures, documents and reporting systems and company standards are consistently followed by employees
Directly resolve issues related to customers and employees to ensure the company's brand and professional services.
Sales & Marketing:
Collaborate with Marketing to develop and execute follow-up plans, approved promotions
Asset Management and Cost Control:
Monitor and adjust usage, check lists and determine minimums
Register purchases on a minimum basis
Monitor monthly usage of assets and equipment
Monitor and ensure center costs within budget guidelines
Human Resources Management:
Based on the center's human resources plan, train the team, ensure the human resources development strategy.
Train, coach, motivate and develop center staff to deliver excellent sales and service results
Orient and supervise the training of new recruits to work locations
Make recommendations for internal promotion.
Yêu cầu
Education: College/University graduate or higher
Experience: At least 3 years of experience in a similar position. Experience working in the field of customer service, chain stores (F&B, fast food, convenience stores, entertainment and dining services...)
Ability:
Ability to communicate fluently in English
Ability to work under high pressure
Dynamic, progressive.
Ability to manage and organize work effectively
Good communication skills
High customer service spirit.
Male/Female, 30 to 40 years old.
Love children.
Ability to work in shifts, work on weekends & holidays
Use MS Office components
Good-looking appearance, professional style
Quyền lợi
Attractive competitive income (From 20 million gross).
KPI bonuses, Booking, full allowances
Free tickets every month, staff meals,...
Regular training in management skills
Regular internal and exciting activities: Company Trip, Year End Party,...
Clear promotion path
Bảo hiểm xã hội, Du lịch hàng năm, Team building, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Xoay ca linh động, làm được cuối tuần, Lễ Tết
Thông tin chung
Nơi làm việc