Quản Lý Vận Hành - Operations Manager Ha NoiSGS VIETNAM Ltd.
Nơi làm việc: Hà Nội
Ngành nghề: Quản lý điều hành, Lương cao, Sản xuất / Vận hành sản xuất
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 05/06/2024
Hạn nộp: 07/07/2024
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Mô tả công việc
Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process;
Daily communication with the client to align expectations;
Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department;
Maintaining the internal moderation calendar for the relevant programs;
Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard;
Ensuring that the external moderation deadlines are met, and requisite material provided;
Maintaining and evaluating assessment procedures including internal and external moderation;
Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.
Daily communication with the client to align expectations;
Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department;
Maintaining the internal moderation calendar for the relevant programs;
Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard;
Ensuring that the external moderation deadlines are met, and requisite material provided;
Maintaining and evaluating assessment procedures including internal and external moderation;
Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.
Yêu cầu
Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 7.0);
1 - 2 years of working experience as an operations manager or equivalent role in a BPO (Business -Process Outsourcing) company. Team size: 80 - 100;
Used to work in a BPO (Business Process Outsourcing) company is preferable;
Have experience working with content management methods and tools;
Experience with Google sheets/documents, have good ability to understand/ process data;
Thrive in a fast-paced content moderation environment;
Analytically-minded and detail-oriented;
Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently;
Are self-starters and have a high degree of personal responsibility;
Demonstrate a positive, can-do, proactive attitude;
Enjoy working and contributing as part of a team;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
1 - 2 years of working experience as an operations manager or equivalent role in a BPO (Business -Process Outsourcing) company. Team size: 80 - 100;
Used to work in a BPO (Business Process Outsourcing) company is preferable;
Have experience working with content management methods and tools;
Experience with Google sheets/documents, have good ability to understand/ process data;
Thrive in a fast-paced content moderation environment;
Analytically-minded and detail-oriented;
Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently;
Are self-starters and have a high degree of personal responsibility;
Demonstrate a positive, can-do, proactive attitude;
Enjoy working and contributing as part of a team;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Quyền lợi
Salary: Negotiable;
Attractive benefits, international, fun and professional working environment;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Chance to work closely with both experienced Vietnamese and foreign experts;
Continuous and professional training to fully develop your potential;
Flexible working hours, we work 40 hours per week (Monday-Friday);
End-of-year bonus every year;
Lunch allowance and free drinks (coffee, tea, etc);
Health Insurance package;
Social Insurance under Vietnam law;
Annual health check, annual flu vaccination;
Paid leave (12 days/year), sick leave and personal leave.
Attractive benefits, international, fun and professional working environment;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Chance to work closely with both experienced Vietnamese and foreign experts;
Continuous and professional training to fully develop your potential;
Flexible working hours, we work 40 hours per week (Monday-Friday);
End-of-year bonus every year;
Lunch allowance and free drinks (coffee, tea, etc);
Health Insurance package;
Social Insurance under Vietnam law;
Annual health check, annual flu vaccination;
Paid leave (12 days/year), sick leave and personal leave.
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Vị trí Quản Lý Vận Hành - Operations Manager Ha Noi do công ty SGS VIETNAM Ltd. tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Quản Lý Vận Hành - Operations Manager Ha Noi hoặc công ty SGS VIETNAM Ltd. ở các link phía trên
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