[Quang Ninh] Assistant Manager/ Senior Executive, Tenant Experience
CÔNG TY TNHH FRASERS PROPERTY DEVELOPMENT SERVICES (VIỆT NAM)
Địa điểm làm việc: Quảng Bình, Quảng Ninh
Hết hạn: 25/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Kinh nghiệm: 2 - 3 năm
Mô tả công việc
1. Tenant Onboarding and Licensing
• Manage the tenant onboarding and licensing process, ensuring efficient and timely execution.
• Guide them through all regulatory and administrative requirements in preparation, application and achievement of necessary approvals and permits.
• Build up and maintain solid relationships with tenants as well as local government authorities.
2. Tenant Fit-Out
• Coordinate with internal departments to provide guidance, technical advice and support to tenant's fit-out and renovation process.
• Ensure tenant fit-out adhere to the guidelines and safety standards.
• Monitor the progress of tenant's fit-out projects and address their issues or concerns in a timely manner.
3. Tenant Operation and Engagement
• Address tenants' enquiries and requests in a timely manner in accordance with local regulations, organizational policies and service standards.
• Organize regular tenant engagement activities, such as networking events, training workshops, etc.
• Coordinate with the finance team and tenant to monitor and rand ensure timely rent payments and fee collections.
• Maintain updated knowledge of relevant renting legislation.
• Liaise and engage tenants on opportunities for expansion and contract renewal.
• Collect and analyze tenant feedback, identify areas for improvement, and propose solutions.
4. Stakeholder Collaboration
• Collaborate with various internal departments to handle relevant issues related to tenants.
• Communicate with appropriate authorities for pertinent issues involving tenants and building relationships.
5. Administrative Functions
• Regularly monitor and analyze tenant data, issues and other relevant documentation.
• Compile comprehensive reports and provide recommendations to the management team for continuous improvement and support sustainability initiatives.
• Oversee the daily operations of the management office (ISC) ensuring efficient administrative processes and procedures.
• Manage the tenant onboarding and licensing process, ensuring efficient and timely execution.
• Guide them through all regulatory and administrative requirements in preparation, application and achievement of necessary approvals and permits.
• Build up and maintain solid relationships with tenants as well as local government authorities.
2. Tenant Fit-Out
• Coordinate with internal departments to provide guidance, technical advice and support to tenant's fit-out and renovation process.
• Ensure tenant fit-out adhere to the guidelines and safety standards.
• Monitor the progress of tenant's fit-out projects and address their issues or concerns in a timely manner.
3. Tenant Operation and Engagement
• Address tenants' enquiries and requests in a timely manner in accordance with local regulations, organizational policies and service standards.
• Organize regular tenant engagement activities, such as networking events, training workshops, etc.
• Coordinate with the finance team and tenant to monitor and rand ensure timely rent payments and fee collections.
• Maintain updated knowledge of relevant renting legislation.
• Liaise and engage tenants on opportunities for expansion and contract renewal.
• Collect and analyze tenant feedback, identify areas for improvement, and propose solutions.
4. Stakeholder Collaboration
• Collaborate with various internal departments to handle relevant issues related to tenants.
• Communicate with appropriate authorities for pertinent issues involving tenants and building relationships.
5. Administrative Functions
• Regularly monitor and analyze tenant data, issues and other relevant documentation.
• Compile comprehensive reports and provide recommendations to the management team for continuous improvement and support sustainability initiatives.
• Oversee the daily operations of the management office (ISC) ensuring efficient administrative processes and procedures.
Yêu cầu công việc
• 2-3 years of experience in Customer Service or Marketing.
• Bachelor/ Master's degree in Business Administration or Economics equivalent.
• Excellent communication skills in English, Chinese is an advantage.
• Based in Quang Ninh and willing to travel among company's projects.
• Experience with corporate clients in industrial is a competitive advantage.
• Exceptional interpersonal skills. Positive and professional demeanor.
• Ability to prioritize and multi-task to meet deadlines in a fast-paced working environment.
• Demonstrated ability to work as a team.
• Willingness to learn and adapt in a dynamic business environment.
• Technically savvy and able to learn company-specific programs and software.
• Bachelor/ Master's degree in Business Administration or Economics equivalent.
• Excellent communication skills in English, Chinese is an advantage.
• Based in Quang Ninh and willing to travel among company's projects.
• Experience with corporate clients in industrial is a competitive advantage.
• Exceptional interpersonal skills. Positive and professional demeanor.
• Ability to prioritize and multi-task to meet deadlines in a fast-paced working environment.
• Demonstrated ability to work as a team.
• Willingness to learn and adapt in a dynamic business environment.
• Technically savvy and able to learn company-specific programs and software.
Quyền lợi được hưởng
Thưởng
Lương tháng 13, thưởng theo hiệu suất công việc và kết quả kinh doanh của công ty
Lương tháng 13, thưởng theo hiệu suất công việc và kết quả kinh doanh của công ty
Thông tin khác
NGÀY ĐĂNG
25/09/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Communication Skills, Customer Service, Interpersonal Skills, Marketing, Teamwork
LĨNH VỰC
Bất Động Sản/Cho thuê
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
25/09/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Communication Skills, Customer Service, Interpersonal Skills, Marketing, Teamwork
LĨNH VỰC
Bất Động Sản/Cho thuê
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/10/2024
Giới thiệu công ty
Xem trang công ty
Công Ty TNHH Frasers Property Development Services (Việt Nam) là doanh nghiệp FDI: 100% vốn đầu tư Singapore. Công ty được thành lập năm 2018 chuyên hoạt động trong lĩnh vực bất động sản.
Công ty chuyên: kinh doanh đất thổ cư, nhà ở, căn hộ, trung tâm thương mại,..
Đến với chúng tôi các bạn sẽ tìm được mảnh đất, nhà ở, căn hộ ưng ý với tiêu chuẩn Singapore.
Công ty chuyên: kinh doanh đất thổ cư, nhà ở, căn hộ, trung tâm thương mại,..
Đến với chúng tôi các bạn sẽ tìm được mảnh đất, nhà ở, căn hộ ưng ý với tiêu chuẩn Singapore.
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