Reception Internship

RMC Asia is actively recruiting reception interns to join Accor's team in Dubai, UAE. This exciting opportunity is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions across hotels and resorts in Asia. As a participant, you'll have the chance to learn from and collaborate with industry experts, all while basking in the captivating atmosphere of the UAE. Take the first step in your journey by submitting your application today!
DETAILS
- Host: A 5-Star Resort by Minor Hotels
- Destination: Dubai, United Arab Emirates
- Department: Front Office
- Program: Hospitality & Business Internship
- Duration: 12 months
- Intake: February 2024
RECEPTION - RESPONSIBILITIES
- Greet guests, check them in, and provide information about hotel services
- Facilitate the check-in and check-out processes for guests
- Handle guest inquiries, requests, and complaints professionally
- Assist in managing reservations and room assignments
- Answer phone calls, respond to emails, and communicate with guests
- Process payments, handle cash transactions, and provide receipts
- Coordinate with other hotel departments to ensure smooth operations
- Other related duties in the front office department