Receptionist officer - district 3

1. Reception and Appointment Management, Center Hotline Handling:
Warmly welcome and provide excellent customer service to all visitors, directing them to the appropriate staff.
Gather and organize information of students, schedule appointments with sale teams.
Input collected information into the CRM system, creating system accounts for new students as needed.
Assist customers in completing the Online Placement Test.
Handle incoming calls as needed and take necessary actions.
Manage guest registration for online sales & marketing events.
2. General Administration:
Ensure the center opens and closes according to operational hours every day.
Receive, distribute, and manage materials.
Order, receive, and manage general purchases for the center.
Support center staff with color printing such as Learning Certificates, event posters, etc.
Manage general assets at the center such as computers, sound systems, and be the point of contact for maintenance with Head Office.
Forward center facility management requests to the Facility Management HQ team and provide support as required.