Receptionist

Welcome and assist customers and dealers in a friendly and professional manner.
Manage customer appointments and organise the daily booking schedule.
Coordinate closely with therapists to ensure appointments run smoothly.
Answer customer and dealer enquiries in person, by phone and through company communication channels.
Assist customers with service payments and basic administrative matters.
Provide dealers with information on current promotions, services and company updates.
Maintain accurate appointment, service and other required records.
Assist with monthly inventory checking and record keeping.
Support company events, meetings and promotional activities when required.
Maintain a clean, organised and professional front desk and reception area.
Communicate clearly with Clinical, Accounting and other departments.
Handle unexpected situations calmly and escalate issues to senior staff when necessary.
Perform other reasonable administrative and branch-support duties as assigned.