Recruit Help Desk Support tại Bà Rịa Vũng Tàu - Scg Việt Nam

Perform day-to-day operation and maintenance e.g. installing, diagnosing, repairing, maintaining, and upgrading within the organization''s desktop computing environment.
Implement new hardware to end-users including backup and transfer of end-user's data and files from old PC to replacement PC.
Analyze and document common issues facing end-users to create solutions or manuals that users can implement/follow
Maintain the organization's databases with up to date solutions and clear record of activities.
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile and smart phones) related to desktop infrastructure, in accordance with the organization's policy and standards.
Cooperate with existing vendors to evaluate the new technology that is available and make recommendations to supervisor on using that technology.
Initiate potential changes and system improvements to present to supervisor for consideration and implementation.
Identify, log, diagnose and resolve technical problems with software applications or network systems
Provide a single point of contact for technical services and maintenance for users with varying levels of IT knowledge.
Follow and adhere to the Company's code of conduct, safety procedures and compliance with the applicable laws strictly.
12 . Carry out the tasks assigned by supervisor.