Recruit Retail Brand Supervisor tại Hà Nội - Chi Nhánh Công Ty Cổ Phần Thời Trang Mỹ Phẩm Duy Anh

Prepare weekly and monthly reports (sales, traffic, inventory and other reports) and analyze performance of each brand's boutique
Organize and supervise VM planning
Suggest periodic promotions (special discounts or offers, corporate or VIP events) in order to increase clients acquisitions, visits and sales in assigned brands' boutiques
Organize brand's training schedule and supervise the test of each season
Work closely with marketing and CRM to prepare marketing and promo activities for each season of assigned brands
Implement and organize annual performance reviews: prepare data, assist Retail Manager in setting up specific objectives for improvement
Participate actively in preparing seasonal orders for assigned brands' boutiques
Manage international shipments and payments for assigned brands
Analyze boutiques' stock levels, sales and discuss ways to improve turnover in each boutique with Retail Manager. Organize stock transfers between boutiques when necessary
Ensure that assigned brands' boutique members are aware and comply with Company's policies and procedures
Visit assigned brands' boutiques on a regular basic
Supervise retail - customer service: shipments, orders, internal stock transfers and etc
Supervise proper recording of sales in all the boutiques
Ensure promotions are accurate and in line with company's standard
Identify and suggest ways to improve service practices and procedures
Supervise clients' information acquisition and database updates
Build incentive program to motivate, and encourage retail sales staff to achieve sales target
Handle customer complaints, issues and questions
Carry on other assigned tasks