Reports to: Northern
HR Manager- directly, Group HR Manager-indirectly
Key internal relationships:
- HR Manager - Northern Area & Southern Area
- HR Teams
- Area Managers- North and South
- Operations Managers- North & South
Aim - Brief overview of position purpose. Why does the position exist? What is the overall purpose of the position? - WHY?:
The Recruitment Officer & HR Administration support is responsible for providing a full professional recruitment support to the whole Group, overseeing the recruitment and selection process to ensure that the Group attracts and recruits the best suitable candidates for identified vacancies. This role is also an Admin support for the Northern HR Team with duties undertaken there.
Key Accountabilities -Three to five main areas of responsibility of this position, or "buckets of work." - WHAT
1. Ensure Recruitment is processed positively and timely
2. Recruitment Administrative Arrangements relating to the recruitment and selection process
3. Develop and maintenance of recruitment sources/processes
4. HR Administration support for Northern HR Team
5. Other duties as required to support the HR Team
Duty Statements - Sentences that provide additional information about the tasks associated with each Key Accountability. - How, When, Where
1. Ensure Recruitment is processed positively and timely
• Coordinate and/or meet with Hiring Managers to define recruitment needs.
• Create job postings and contact Marketing Department for support on designing Recruitment Advertisement to ensure consistent, professionally branded advertising.
• Find suitable applicant sources for recruitment needs; especially related to FOH & BOH F&B positions.
• Screen applications and short-list potential candidates based on agreed criteria and forward to Hiring Manager for further shortlisting.
• Initiate contact with selected candidates to conduct initial screening interview and schedule face-to-face interviews accordingly.
• Arrange and/or conduct interview with Hiring Manager based on job requirements and Group competencies.
• Analyze interview reports and feedback.
• Verify references of suitable candidates.
• Support of employment and follow up offers for successful candidate and their acceptance.
2. Recruitment Administrative arrangements relating to the recruitment and selection process
• Administrative support of all documentation and requirements for new hire of employees.
• Work with relevant staff to ensure position descriptions are developed for positions and that these are updated and accessible on an ongoing basis.
• Prepare interview packs.
• Support HR Managers with organizing induction/orientation for new hire staff.
• Provide administrative support for preparation of Probation Ceremony for new staff who pass probation period;
• Create and maintain applicant data and recruitment sources;
• Document recruitment costs and maintain a workforce planning schedule.
• Provide monthly appropriate recruitment reports and ad-hoc reports as per required by Management team.
3. Develop and maintain recruitment sources/process.
• Establish and build relationships with external recruitment channels such as vocational schools, colleges, recruitment agencies, media and internet sites, to expand recruitment resources; especially related to FOH & BOH F&B sources
4. HR Administration support for Northern HR Team
• Provide Administrative support to the Northern HR Team with filing, data input into the Cadena HRMS and other tasks as required to ensure all HR duties are supported
5. Other duties as required to support the HR Team.
• Undertake other duties from time to time as required by the Northern HR Manager and/or HR Group Manager.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsible that are required of the employment for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Selection Criteria -Three to five main criteria to be qualified for this position - Who
1. Relevant qualification in related field and experience in a similar position.
2. Minimum 2 years' experience in recruiting in the hospitality & F&B industry.
3. Skills required:
3.1. Good interpersonal and communication skills and an ability to expand relationships.
3.2. Fluent in Speaking and Writing English.
3.3. Good interview and presentation skills.
3.4. Excellent computing skills: Microsoft programs especially Excel, Word, ....
4. Suitable Personality: Organized; Ability to work under pressure; Solution focused; Shows initiative honest; And able to work independently and as a team.