Regional Manager, Hospital & Clinic (Dermo-Cosmetics)

JOB PURPOSE
Develop and lead the Hospital & Clinic channel for Dermo-Cosmetics & Personal Care (DCPC) across the assigned territory in Vietnam by developing and executing commercial strategies that drive sustainable business growth and strengthen healthcare professional recommendation across dermatology hospitals, clinics, and other healthcare institutions.
This role is responsible for leading the Medical Representative team, managing hospital tender and listing activities, developing strategic partnerships with healthcare professionals and Key Opinion Leaders (KOLs), and collaborating cross-functionally to deliver commercial excellence while ensuring compliance with Pierre Fabre's ethical standards.
KEY RESPONSIBILITIES
Business Strategy & Channel Development
• Develop and execute the annual Hospital & Clinic commercial strategy aligned with the overall DCPC business objectives.
• Identify new business opportunities and expand Pierre Fabre's presence across hospitals, dermatology clinics, aesthetic clinics, and other healthcare institutions.
• Optimize customer segmentation, territory coverage, and resource allocation to maximize business growth through market analysis, customer insights, and competitive intelligence.
• Build annual business plans, sales forecasts, and channel development initiatives.
Business Performance
• Drive growth and achieve business objectives for the Hospital & Clinic channel through effective execution of commercial strategies and customer engagement plans.
• Monitor business performance through sales analysis, productivity tracking, forecasting, and regular business reviews.
• Manage channel budget effectively to maximize return on investment.
• Recommend and implement actions to improve commercial performance.
Customer & Professional Engagement
• Build long-term partnerships with dermatologists, healthcare professionals, Key Opinion Leaders (KOLs), hospital leaders, and clinic decision-makers.
• Drive professional recommendation through scientific engagement and value-based customer interactions.
• Support the execution of scientific meetings, educational programs, workshops, congresses, and other professional activities.
• Strengthen Pierre Fabre's reputation as a trusted dermatological partner within the professional community.
Team Leadership
• Lead, coach, and develop a high-performing team of Medical Representatives.
• Establish clear objectives and performance expectations while providing regular coaching and feedback.
• Conduct field visits to improve customer engagement quality, scientific communication, territory management, and execution excellence.
• Optimize territory coverage, customer targeting, call planning, and resource allocation to maximize field effectiveness.
• Support talent acquisition, onboarding, capability development, and succession planning for the team.
Cross-functional Collaboration
• Partner closely with Marketing, Medical Affairs, Regulatory Affairs, Supply Chain, Finance, and other stakeholders to execute commercial initiatives, support product launches and maximize patient conversion from professional recommendation to retail purchase.
Compliance & Governance
• Ensure all commercial activities comply with Pierre Fabre's Code of Ethics, healthcare compliance requirements, and local regulations.
• Ensure accurate business reporting, CRM utilization, and compliance with internal policies and standard operating procedures.