Regional Operations Manager - Hà Nội

Bambooship is on a mission to enrich the village in Vietnam by offering e-commerce delivery solutions in rural areas beside big cities.
We are start-up company with young generation! We have much room for improvement and many ideas that will further shape the industry.
We are looking for driven individuals to join our Operations Team. You will be responsible for the functions listed below:
Responsibilities:
1. Organizational development:
• Lead and Manage operation's core team (First mile/ Last mile/ Shuttle) to ensure high perfomance team.
• 2. Operations Management:
• Responsible for performance of Bambooship's hub base on committed target (KPIs).
• Ensure end to end process are performed based on SOP/ Guideline/ Standards.
• Plan and Executive key initiatives that contribute to operational excellence and business growth.
• Ensure smooth running of day to day operations and the all key metrics are tracked and reported by the team accurately and on time.
• Usually traveling to hub to check the operation situation in assigned area.
• Set up goals/ objectives/ plans for the region's development with board of director.
3. Relationship Management:
• Ensure all relationships with logistics vendors that worked and managed well with the goal of driving operational performance across our lanes.
• Research/ finding new potential partners for expanding market coverage in Vietnam.
• Regularly meeting and discussing with key customers to understand the requirement and performance reviewing.
4. Internal Audit:
• Interact and collaborate with relevant departments to ensure agreed SOPs are properly upheld.
• Support Training/ Coaching Hub align with SOP and Must Do.
5. Project management
• Lead new projects and initiatives that require coordination from multiple departments.
• Design new processes required to complete the projects.
• Follow up and Action to completed the project on time