Relationship Manager (RM - Credit Team)

Bank SinoPac is one of the most leading banks in Taiwan. With 129 branches in Taiwan and 5 oversea branches including Viet Nam, it enables the Bank to provide customers with a full spectrum of services. In the expansion of the branch in Ha Noi, we are recruiting qualified candidates for the post of Relationship Manager ( RM - Credit Team )
Job Description for Relationship Manager
- Execute branch business plans to ensure the achievement of relevant business profit targets.
- Master industry and market trends to plan short-, medium-,and long-term products sales strategies and expectations.
- Develop and expand new customers, provide the Bank with high-quality services and enrich the department's profit opportunities and sources.
- Deepen existing customer relationships to ensure customer satisfaction and increase customer loyalty.
- Regularly inspect the customer's operating conditions and implement post-loan management to avoid the occurrence of bad debts.
- Assist in educating and supervising the signing process of the ARM and assist in reviewing the ARM's operation process to ensure the smooth schedule of the credit case.
- Comply with all applicable banking laws, regulations and BSA/AML policies.
- Mentoring junior enterprise financial RM, sharing workplace business experience, improving teamwork performance and professional ability.
* The performance is evaluated on:
- Achievement rate of accumulated surplus target (total surplus, interest income, fee income)
- Achievement rate of various operating volumes (deposit positions, lending positions)
- Overhang ratio maintenance ratio (non-performing asset ratio)
- Number of customers, customer retention rate
- Effectively develop the number of customers
- Frequency of customer calls/visits
- The correct rate of signature and credit investigation operations, and the completion rate of on-time signature and credit review
- One-time spirit
- Talent education, development of ARM and primary enterprise financial ARM