relocation and ticketing supervisor

Gear Inc is seeking a Relocation and Ticketing Supervisor who will take full responsibility for ticket booking for all business trips. The ideal candidate will possess excellent decision-making skills and the ability to find the best and most cost-effective options available in the market.
Working Location: 125D Minh Khai, Hai Ba Trung, Hanoi
Responsibilities:
Managing the end-to-end process of booking for staff and stakeholders traveling on business trips, including accommodation, flight tickets, transportation, and other requirements.
Researching and evaluate various options to propose the best and most affordable choices for hotel bookings and flight reservations.
Working with hotels, airlines, and booking vendors/providers to secure reservations and negotiate favorable rates and terms.
Proactively updating policies and required documents for international airlines and hotels in the APAC area, consult staff and stakeholders when necessary.
Coordinating with colleagues in other departments and other countries to assist staff traveling or relocation.
Handling any issues or disruptions that may occur during the booking process, such as cancellations, changes, or delays, and take prompt and proactive measures to resolve them.
Providing advice on the effective payment method and coordinate with relevant departments to facilitate the payment process.
Working directly with key members and stakeholders to support booking and address any urgent issues during the booking process.
Other tasks as assigned by the direct manager.