Reservation Agent (Korean Speaking)
Khách Sạn Movenpick Hà Nội
Địa điểm làm việc: Hà Nội
Hết hạn: 20/08/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Reservation Responsibilities
• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Determine guest needs and quote the appropriate room and rate as per requirements
• Input booking information into the Reservation System
• Process amendments to reservations such as extensions, early departures, etc.
• Arrange accommodation, visas and activities for leisure, corporate & wholesaler's guests
• Record special billing arrangements for groups and conventions
• Coordinate and communicate with all other departments to ensure a smooth operation
Administration & Coordination
• File and organize departmental documents, maintain stationery and office supplies for the department
• Prepare monthly staff attendance report for Payroll processing
• Perform duties and responsibilities in a confidential manner when applicable
• Report any equipment failures/problems & repair requests to Maintenance Department
• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Determine guest needs and quote the appropriate room and rate as per requirements
• Input booking information into the Reservation System
• Process amendments to reservations such as extensions, early departures, etc.
• Arrange accommodation, visas and activities for leisure, corporate & wholesaler's guests
• Record special billing arrangements for groups and conventions
• Coordinate and communicate with all other departments to ensure a smooth operation
Administration & Coordination
• File and organize departmental documents, maintain stationery and office supplies for the department
• Prepare monthly staff attendance report for Payroll processing
• Perform duties and responsibilities in a confidential manner when applicable
• Report any equipment failures/problems & repair requests to Maintenance Department
Yêu cầu công việc
Knowledge and Experience
• Diploma education
• Minimum 1 year of experience in a similar capacity or preferably in the area of guest services/tele-marketing
• Excellent reading, writing and oral proficiency in Korean and English language
• Proficient in MS Excel, Word, & PowerPoint
Competencies
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• Diploma education
• Minimum 1 year of experience in a similar capacity or preferably in the area of guest services/tele-marketing
• Excellent reading, writing and oral proficiency in Korean and English language
• Proficient in MS Excel, Word, & PowerPoint
Competencies
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
Quyền lợi được hưởng
Attractive salary and 100% service charge during probation period
Social insurance, health insurance and other benefits
Uniforms, laundry, free shift meals
Opportunities to grow within our property and across the world
Social insurance, health insurance and other benefits
Uniforms, laundry, free shift meals
Opportunities to grow within our property and across the world
Thông tin chung
- Ngày hết hạn: 20/08/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Movenpick Living West Hanoi, located in Hanoi's new Central Business District, with easy access to many office buildings, has 196 comfortable rooms and suites. The hotel offers 4-star accommodation with excellent hospitality and provides conference rooms with state-of-the-art facilities and great
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
CÔNG TY CỔ PHẦN QUẢN LÝ KHÁCH SẠN CRH
20 Triệu - 50 Triệu VNĐ
15/10/2024
Hà Nội
Công ty Cổ phần Tư vấn Đánh giá và Phát triển Giáo dục Edutalk
8 - 10 triệu
01/11/2024
Hà Nội
CÔNG TY CỔ PHẦN CÔNG NGHỆ PHẦN MỀM SSOFT VIỆT NAM
7 - 50 triệu
31/10/2024
Hà Nội
CÔNG TY CỔ PHẦN TƯ VẤN DỊCH VỤ ĐÀO TẠO AUM VIỆT NAM
7 - 13 triệu
20/10/2024
Hà Nội
Cty CP Châu Á Thái Bình Dương
10 Tr - 15 Tr VND
15/10/2024
Hà Nội
CÔNG TY CỔ PHẦN THẨM MỸ OHIO
15 - 20 triệu
02/11/2024
Hà Nội
CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM
10 - 15 triệu
13/10/2024
Hà Nội, Hồ Chí Minh, Cần Thơ, Hòa Bình
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.