reservation agent / Nhân Viên Đặt Phòng
Movenpick Resort Waverly Phu QuocĐịa điểm làm việc: Kiên Giang
Hết hạn: 07/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation..
.
.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation..
.
.
Yêu cầu công việc
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft Office Suite.
Data entry experience.
Flexible working hours.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft Office Suite.
Data entry experience.
Flexible working hours.
Quyền lợi được hưởng
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Nộp hồ sơ liên hệ
Movenpick Resort Waverly Phu Quoc
Giới thiệu công ty
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