Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng)Sheraton Hai Phong
Nơi làm việc: Hải Phòng
Ngành nghề: Quản trị kinh doanh, Giao Dịch Khách Hàng, Kinh doanh, Bán hàng, Lễ Tân
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 30/08/2024
Hạn nộp: 01/10/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Yêu cầu
Can communicate fluently by English.
At least 1-2 year working experience at same position.
At least 1-2 year working experience at same position.
Quyền lợi
2 month probationary period, receive full salary & service fee bonus & participate in social insurance
05 working days according to regulations
02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel
Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave
Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.
05 working days according to regulations
02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel
Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave
Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.
Giới thiệu công ty
Sheraton Hai Phong việc làm
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam
Vị trí Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng) do công ty Sheraton Hai Phong tuyển dụng tại Hải Phòng, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng) hoặc công ty Sheraton Hai Phong ở các link phía trên
Giới thiệu công ty
Sheraton Hai Phong việc làm
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam