Reservation & Customer Services (Aviation - Da Nang)

Công ty cổ phần giao nhận và vận chuyển indo trần

Hết hạn: 03/08/2024

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Responsibilities

Proactively arrange the space for each shipment on first carrier, send space request to the hub to get the connecting flights and release the booking confirm to the customer as requested.
Input the accurate information on Airlines system as per SOP.
Maintain and develop relationships with the space control/Revenue Management to secure the connecting flight for SGN station.
Provide the exact information to the space control at hub when the shipment has delayed/revised/cancelled aim to be not impacted on their loading plan.
Discussing and resolving the complaints/issues from the customers/ the involved stations and escalate the Sales Lead in case of out of plan/control.
Take good care all of regular customers about the services, schedule of each shipment.
Strictly follow all of daily tasks such as controlling Airway bill stock; providing the exact booking list to Operation team; track and trace the actual status of shipment;
Control all of issue costs during making arrangement the space and handling cargo (storage, extra fee, customs...) as per the policy.
Correctly input the buying and selling rates of each shipment on Cargo Sales Report to provide weekly to Sales Lead.
Save the origin docs per month and secure data safety and exactly.
Perform other duties as assigned.
Working at: DA NANG OFFICE | 2nd Floor, ADCC Building,152 Duy Tan St., Hai Chau Dist., Da Nang City, Vietnam.

Qualifications

Minimum of 2 year of experience in Aviation/GSA/Air Forwarder.
Have good knowledge about Aircraft type/ULD, Air Cargo Basic.
Bachelor's degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic.
Priority for candidates have IATA Certificates.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Positive attitude and a willingness to learn.

Benefits

Competitive salary and benefits package.
Opportunity to work in a fast-paced and dynamic environment.
Opportunity for professional growth and development.

Thông tin chung

Ngày hết hạn: 03/08/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

ITL Corporation - 1 trong 500 doanh nghiệp lớn nhất cả nước. Đứng thứ 2 trong số 10 Công ty về Logistic lớn nhất Việt Nam. Doanh nghiệp dẫn đầu về chỉ số gắn kết nhân viên năm 2021

ITL Corporation is one of the largest logistics and supply chain companies in Vietnam and one of Vietnam's Top 500 largest Enterprises and Top 50 Trusted Brands. The company is a leading regional solutions provider of Aviation, Integrated Logistics, Warehousing, Freight Management, and Distribution in Indochina. ITL is also a leader in e-commerce and First and last-mile transportation solutions in Vietnam.

With representation of 22+ airlines, management of 200+ flights per week, and a capacity of 150,000 tons of cargo per month, ITL is the largest provider of cargo aviation and GSA services in Vietnam.

In addition, ITL operates more than 100,000 m2 of international standard warehousing space across North, South, and Central Vietnam in addition to an owned fleet of over 180 container prime movers and 250 chassis, centralized in 3 main transport hub centers nationwide with cross-border connectivity across Indochina.

ITL is headquartered in Ho Chi Minh City, has 1,500+ employees, and more than 70 branch offices in Vietnam along with offices in Cambodia, Laos, Myanmar, Singapore, and Thailand.

Quy mô công ty

Từ 101 - 500 nhân viên

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