Reservation Executive | B2B PlatformCông Ty TNHH Du Lịch Đường Mòn Châu Á ( Du Lịch Đường Mòn Châu Á)
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Thư ký - Trợ lý, Kế toán, Khách sạn - Nhà hàng, Hành chính - Văn phòng, Nhà hàng khách sạn / Du lịch
Thu nhập: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 13/03/2024
Hạn nộp: 30/04/2024
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Mô tả công việc
Mô tả Công việc
General description (Position summary)
· Taking care of daily requests/ bookings from B2B Platform of Accommodation.
· The online sale is in charge of products and rates distributed via our various online channels. Loading, managing, maintain and strategically placing and pricing: excursions, tour modules and multi day tours, as well as transfers, on platforms that distribute to B2C clients.
Major Responsibilities
Product Portfolio Management and Distribution
· Create and Manage products gathering to the B2C channels.
· Manage the portfolio and decide which products are sold on which platforms at what prices
· Load and maintain products on our internal system as well the several online platforms
· Coordinate with Inbound and Product to discuss best possible portfolio
· Manage the product content, such as pictures and texts
· Manage product rates, availability, allotments and cancelation terms as well as all other technical aspects of selling tours online
Sales and Strategy
· Decide on products and distribution channels in order to maximize profit
· Use multi product multi, channel strategy to increase market share
· Conduct Market Research to make sustainable and profitable decisions on products and target markets
· Benchmark with competitors and set prices and strategic promotions accordingly.
· Control the cost of the products to stay competitive.
· Adjust product to become a) price competitive or b) higher quality to beat the competition.
· Decide which products can be sold as SIC and find synergies between the products to safe cost or deliver a better client experience.
Reservation;
· Follow and coordinate with other department to ensure all services are booked and ready for the booking from online platform.
· Follow the process for an accommodation booking (get the confirmation from hotel, remind hotel for the invoice, follow pre-payment process with supplier)
· Using properly our Reservation system (key the detailed services and correct nett cost).
Customer Service and Quality control
· Control the feedback of the tours to archive high quality products and actively manage complains.
· Frequently check online feedback and ratings of the tour and reply to client comments if beneficial.
· Be the main contact point for our B2C partners and actively communicate with them and approach them to build sustainable relationships.
· Handle hotline for distribution partners (B2C channels)
General description (Position summary)
· Taking care of daily requests/ bookings from B2B Platform of Accommodation.
· The online sale is in charge of products and rates distributed via our various online channels. Loading, managing, maintain and strategically placing and pricing: excursions, tour modules and multi day tours, as well as transfers, on platforms that distribute to B2C clients.
Major Responsibilities
Product Portfolio Management and Distribution
· Create and Manage products gathering to the B2C channels.
· Manage the portfolio and decide which products are sold on which platforms at what prices
· Load and maintain products on our internal system as well the several online platforms
· Coordinate with Inbound and Product to discuss best possible portfolio
· Manage the product content, such as pictures and texts
· Manage product rates, availability, allotments and cancelation terms as well as all other technical aspects of selling tours online
Sales and Strategy
· Decide on products and distribution channels in order to maximize profit
· Use multi product multi, channel strategy to increase market share
· Conduct Market Research to make sustainable and profitable decisions on products and target markets
· Benchmark with competitors and set prices and strategic promotions accordingly.
· Control the cost of the products to stay competitive.
· Adjust product to become a) price competitive or b) higher quality to beat the competition.
· Decide which products can be sold as SIC and find synergies between the products to safe cost or deliver a better client experience.
Reservation;
· Follow and coordinate with other department to ensure all services are booked and ready for the booking from online platform.
· Follow the process for an accommodation booking (get the confirmation from hotel, remind hotel for the invoice, follow pre-payment process with supplier)
· Using properly our Reservation system (key the detailed services and correct nett cost).
Customer Service and Quality control
· Control the feedback of the tours to archive high quality products and actively manage complains.
· Frequently check online feedback and ratings of the tour and reply to client comments if beneficial.
· Be the main contact point for our B2C partners and actively communicate with them and approach them to build sustainable relationships.
· Handle hotline for distribution partners (B2C channels)
Yêu cầu
Yêu Cầu Công Việc
Job Requirements (i.e. education, work experience, skills, attitude)
· Desire to work in the Hospitality and Tourism industry;
· At least 1 years working in tourism or hospitality with an online sales background;
· Good understanding of distribution systems, online platforms and OTA's;
· Excellent in communication, interpersonal and team organization skills;
· Good negotiation skills and carefulness;
· Good at English (writing and speaking) and other languages (if there is);
· Able to work independently and in a team environment;
· Proficient in computer: Microsoft office, excel, internet and other useful software;
· Enjoy high pressure of work;
Benefits
· Attractive Income Negotiable;
· Stable job. Friendly, professional working environment;
· Colleagues friendly and helpful;
· Health insurance and social insurance;
· Review salary yearly;
· 12 days' annual leave per year;
· Career development will be offered commensurate with the responsibilities and qualifications;
Job Requirements (i.e. education, work experience, skills, attitude)
· Desire to work in the Hospitality and Tourism industry;
· At least 1 years working in tourism or hospitality with an online sales background;
· Good understanding of distribution systems, online platforms and OTA's;
· Excellent in communication, interpersonal and team organization skills;
· Good negotiation skills and carefulness;
· Good at English (writing and speaking) and other languages (if there is);
· Able to work independently and in a team environment;
· Proficient in computer: Microsoft office, excel, internet and other useful software;
· Enjoy high pressure of work;
Benefits
· Attractive Income Negotiable;
· Stable job. Friendly, professional working environment;
· Colleagues friendly and helpful;
· Health insurance and social insurance;
· Review salary yearly;
· 12 days' annual leave per year;
· Career development will be offered commensurate with the responsibilities and qualifications;
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Bằng cấp:
Trung cấp
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Trung cấp
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
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Công Ty TNHH Du Lịch Đường Mòn Châu Á ( Du Lịch Đường Mòn Châu Á) việc làm
Lầu 9, HMC Building, 193 Đinh Tiên Hoàng, P. Đa Kao, Q. 1, TP. Hồ Chí Minh (TPHCM) , Việt Nam
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Vị trí Reservation Executive | B2B Platform do công ty Công Ty TNHH Du Lịch Đường Mòn Châu Á ( Du Lịch Đường Mòn Châu Á) tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Reservation Executive | B2B Platform hoặc công ty Công Ty TNHH Du Lịch Đường Mòn Châu Á ( Du Lịch Đường Mòn Châu Á) ở các link phía trên
Giới thiệu công ty
Công Ty TNHH Du Lịch Đường Mòn Châu Á ( Du Lịch Đường Mòn Châu Á) việc làm
Lầu 9, HMC Building, 193 Đinh Tiên Hoàng, P. Đa Kao, Q. 1, TP. Hồ Chí Minh (TPHCM) , Việt Nam