Mô tả công việc
* Main tasks
+ Reserve booking as required by the Sales Department
- Reserve / revise / finalise / follow / reconfirm bookings sent by the Sales Department
- Update and discuss the new suppliers and products with the Contracting and Product Department.
- Update suppliers' amendment and inform concerning departments: Sales, Contracting, Marketing, and Production
- Conduct monthly payable report and transfer the report to the Operation Manager
+ Monitor, supervise and solve problems arising from suppliers
- Pre-check services to make sure all services are reserved before the client's arrival
- Directly solve problems arising during the tour and take responsibility for any problems arising and any additional costs
- Update the issues in the issue reports and transfer them to the Quality Control Department
* Other Tasks
- Review supplier quality with the Contracting / Production Department
- Update and implement all commitments, policies and guidelines about Sustainability
Yêu cầu
* Competency
- Fluent in English & Japanese language
- Experience working and coordinating with Japanese suppliers is required.
- Good knowledge of the Tourism field, Hotel and Tourism Management
- Good analytical and problem-solving skills and strong decision-making skills
- Good communication skills
- Good planning and organisational skills to balance and prioritise work
- Self-motivated to learn new concepts and participate in new projects
- Good computer skills (Excel, Word, Outlook)
* Education
University: Bachelor's or Master's in Hotel / Tourism / Foreign languages / Economy or other related fields
* Experiences
- At least one year of experience in Reservation Executive in tourism industry, preferred in B2B inbound tours with EU market
Quyền lợi
Phúc lợi
- Off on Saturday & Sunday
- Lunch Allowance
- Motivation Trip
- Annual Medical Checkup
- Personal accident and health insurance 24/24 (PTI)
- Bonus on business result (at the end of the year) and other bonus
Thông tin chung