Reservation Manager/ Quản Lý Đặt Phòng
Wyndham Hoi An Royal Beachfront Resort
Địa điểm làm việc: Quảng Nam
Hết hạn: 08/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
A. Job Purpose:
- Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of GM, training, responsible and perform any other duties might requested by GM
B. Primary Duties:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Wyndham System
- Handling of correspondences, sorted - out letters, telexes, fax,
- Allocate daily tasks to Reservations staff
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention to the DOSM when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- More details in the interview.
- Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of GM, training, responsible and perform any other duties might requested by GM
B. Primary Duties:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Wyndham System
- Handling of correspondences, sorted - out letters, telexes, fax,
- Allocate daily tasks to Reservations staff
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention to the DOSM when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- More details in the interview.
Yêu cầu công việc
• Level of Education: Bachelor
• Areas of study Hotel Management: Hospitality
• Professional experiences 3 to 5 years
• Languages essential English
• Areas of study Hotel Management: Hospitality
• Professional experiences 3 to 5 years
• Languages essential English
Quyền lợi được hưởng
• Civilized, friendly and professional working environment.
• Working time: 44 hours/week
• Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.
• Uniforms and meals provided
• The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...
• Best and competitive benefits.
• Opportunity to grow at the property, the company and across the world!
• Working time: 44 hours/week
• Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.
• Uniforms and meals provided
• The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...
• Best and competitive benefits.
• Opportunity to grow at the property, the company and across the world!
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 08/10/2024
Giới thiệu công ty
Xem trang công ty
Dự án khu nghỉ dưỡng Wyndham Hoi An Royal Beachfront Resort với diện tích 8.6ha, được quản lý và vận hành bởi thương hiệu quốc tế Wyndham Hotels & Resort - một trong những thương hiệu khách sạn lớn nhất trên toàn thế giới. Dự án gồm 497 CĂN HỘ RESORT BIỂN và 69 BIỆT THỰ MẶT TIỀN BIỂN đang tìm kiếm c Xem thêm...<>
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