Reservations and Operations Support
Công Ty TNHH Movv VIỆT NAM
Địa điểm làm việc: Hồ Chí Minh, Quảng Ninh
Hết hạn: 11/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Kinh nghiệm: 1 năm
Mô tả công việc
We are seeking a qualified individual to join our team as a reservation and operation support member.
JOB DESCRIPTION
• Obtain supplier rates and contact our network of suppliers for various services such as transportation, golf, and hotels.
• Keep track of contracts, payables, and ensure timely settlement by coordinating with other departments.
• Offer service consultation to travelers worldwide via WhatsApp, phone calls, and emails by gathering their travel requirements.
• Coordinate and adjust service bookings with domestic and international partners to meet customer requirements.
• Provide travel quotes and itineraries using internal systems.
• Monitor trips during the transportation process and address any issues promptly to ensure a smooth flow of service from start to finish.
• Collaborate and engage with both domestic and international partners and vendors. Foster positive relationships with suppliers to uphold high service standards and competitive pricing.
• Maintain a comprehensive supplier database by regularly updating product details, prices, and policies.
• Conduct market research to recommend effective strategies and introduce innovative products for customer attraction.
LOCATION AND WORKING HOURS
• Office: Located in District 4, HCMC, and also remote work options available.
• Working Hours: Flexitime - Maximum 40 hours per week.
JOB DESCRIPTION
• Obtain supplier rates and contact our network of suppliers for various services such as transportation, golf, and hotels.
• Keep track of contracts, payables, and ensure timely settlement by coordinating with other departments.
• Offer service consultation to travelers worldwide via WhatsApp, phone calls, and emails by gathering their travel requirements.
• Coordinate and adjust service bookings with domestic and international partners to meet customer requirements.
• Provide travel quotes and itineraries using internal systems.
• Monitor trips during the transportation process and address any issues promptly to ensure a smooth flow of service from start to finish.
• Collaborate and engage with both domestic and international partners and vendors. Foster positive relationships with suppliers to uphold high service standards and competitive pricing.
• Maintain a comprehensive supplier database by regularly updating product details, prices, and policies.
• Conduct market research to recommend effective strategies and introduce innovative products for customer attraction.
LOCATION AND WORKING HOURS
• Office: Located in District 4, HCMC, and also remote work options available.
• Working Hours: Flexitime - Maximum 40 hours per week.
Yêu cầu
• College degree or higher, with a preference for majors in Tourism or related fields.
• At least 1 year of experience in the Travel industry, Reservation or Operation positions.
• Proficiency in English language (4 skills).
• Strong ability to learn quickly, excellent communication and negotiation skills.
• Strong problem-solving skills and the ability to think creatively when finding solutions.
• Strong customer care skills.
• Passion for travel and sound understanding of destinations covered by Movv Inc.
• Proficiency in Microsoft Office and ability to quickly adapt to new systems.
• Deliver quality result within his/her best working window.
• Ideal age range between 24 and 30 years old.
*BENEFITS
• Salary: Gross 18-20 million VND/month depending on your skills and experience.
• Bonus:
- 13th month salary.
- Annual salary increments based on performance.
- Allowances for acquiring certifications to meet job requirements.
- 12 days of paid leave/year for employees with over 1 year of employment.
• Insurance:
- State Social insurance, Health insurance, and Unemployment insurance as per State regulations after a 2-month probation period.
- Private Health insurance and 24H insurance after 1 year of employment.
• Others:
- Work-provided Laptop/PC; Phone charge subsidies.
- Additional working conditions and benefits will be outlined in the Internal Regulations and laws of Vietnam.
• At least 1 year of experience in the Travel industry, Reservation or Operation positions.
• Proficiency in English language (4 skills).
• Strong ability to learn quickly, excellent communication and negotiation skills.
• Strong problem-solving skills and the ability to think creatively when finding solutions.
• Strong customer care skills.
• Passion for travel and sound understanding of destinations covered by Movv Inc.
• Proficiency in Microsoft Office and ability to quickly adapt to new systems.
• Deliver quality result within his/her best working window.
• Ideal age range between 24 and 30 years old.
*BENEFITS
• Salary: Gross 18-20 million VND/month depending on your skills and experience.
• Bonus:
- 13th month salary.
- Annual salary increments based on performance.
- Allowances for acquiring certifications to meet job requirements.
- 12 days of paid leave/year for employees with over 1 year of employment.
• Insurance:
- State Social insurance, Health insurance, and Unemployment insurance as per State regulations after a 2-month probation period.
- Private Health insurance and 24H insurance after 1 year of employment.
• Others:
- Work-provided Laptop/PC; Phone charge subsidies.
- Additional working conditions and benefits will be outlined in the Internal Regulations and laws of Vietnam.
Quyền lợi
Thưởng
Annual salary increments based on performance
Chăm sóc sức khoẻ
State Social insurance, Health insurance, and Unemployment insurance as per State regulations after a 2-month probation period
Máy tính xách tay
Work-provided Laptop/PC; Phone charge subsidies.
Annual salary increments based on performance
Chăm sóc sức khoẻ
State Social insurance, Health insurance, and Unemployment insurance as per State regulations after a 2-month probation period
Máy tính xách tay
Work-provided Laptop/PC; Phone charge subsidies.
Thông tin khác
NGÀY ĐĂNG
11/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Công Ty Kinh Doanh Lữ Hành
KỸ NĂNG
English, Tourism, Customer Care Mindset, Tour Booking, Reservation
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
Xem thêm
11/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Công Ty Kinh Doanh Lữ Hành
KỸ NĂNG
English, Tourism, Customer Care Mindset, Tour Booking, Reservation
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/10/2024
Giới thiệu công ty
Xem trang công ty
Từ khi thành lập vào năm 2015 đến nay, MOVV INC đã trở thành một trong những đơn vị lữ hành uy tín tại Hàn Quốc với cam kết đem lại những dịch vụ chất lượng cao, chuyên nghiệp và kinh tế. MOVV sở hữu đội xe đời mới và đội ngũ tài xế kinh nghiệm lâu năm, tác phong chuyên nghiệp cùng với đội ngũ...
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