Resident Services Assistant (Sedona Suites)

CÔNG TY TNHH KEPPEL LAND VIỆT NAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 17/07/2023

Chi tiết công việc
Giới thiệu công ty

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JOB DESCRIPTION

Meets and greets arriving guests, engage each guest as a unique individual and listen attentively to their requests.
Perform accurate check ins and check outs of guests daily
Answer the telephone in a timely and professional manner
Reviews the arrival list daily and assists in preparing and distributing welcome amenities
Escort VIPs to their rooms and check them in before their arrival
Attends promptly to customers' inquiries and assists them with their needs
Listen to guest's complaints or concerns and resolve their issue in a timely manner
When it comes to complaints, provide solutions to their issues or concerns
Logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention
Acknowledge all the facilities of the hotel and knows the surrounding areas when asked for directions
Responsible for a cash float throughout the shift and ensuring it balances correctly at the end of shift
Promote a safe working environment
Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards
Comply with the Hotel Policies, Procedures and Code of Ethics
Performs any additional tasks which are assigned by management

JOB REQUIREMENTS

Be comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests
Have good listening skills
Have good problem solving skills with attention to details, patience to stay polite, even in stressful situations.
Should be able to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner
Be comfortable working in a team environment and should be able to motivate others to deliver quality services to their guest.
Be willing to take on additional responsibilities whenever there is a need, and should be able to build professional and healthy relationship with the internal members as well as customers

BUSINESS UNIT

Keppel Land Limited

Thông tin chung

Ngày hết hạn: 17/07/2023
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Keppel Land Limited là công ty bất động sản thuộc Tập đoàn Keppel Corporation, một trong những Tập đoàn đa quốc gia lớn nhất Singapore với các ngành kinh doanh chính là dầu khí và hàng hải, cơ sở hạ tầng và bất động sản.

Bắt đầu hoạt động từ năm 1890, hiện nay Keppel Land là một trong những công ty bất động sản hàng đầu Châu Á với danh mục đầu tư bất động sản chất lượng bao gồm các dư án dân cư cao cấp đạt giải thưởng, các trung tâm thương mại hiện đại, cũng như tính minh bạch trong văn hóa...

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