Mô tả công việc
Operations: Supervise daily floor operations, guest seating, and food and beverage service to ensure 5-star standards.
Guest Relations: Interact with guests, handle feedback promptly, and build strong customer relationships.
Staff Management: Recruit, train, schedule, and motivate the service team to maintain high performance and service quality.
Financial Performance: Manage restaurant budgets, monitor food and beverage sales, and control operational and labor costs.
Health & Safety: Ensure strict compliance with food safety, hygiene (HACCP), and occupational health regulations.
Yêu cầu
Experience: Minimum 3-5 years of experience as an Assistant F&B Manager/Relevant positions in a 4 or 5-star hotel or luxury resort.
Education: Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
Leadership Skills: Proven track record in leading large multicultural teams, conflict resolution, and motivational leadership.
Financial Acumen: Strong expertise in budgeting, P&L analysis, food cost percentages, and revenue management.
Operational Knowledge: Deep understanding of luxury hospitality trends, fine dining service protocols, and wine/beverage pairing.
Language Proficiency: Fluent in English (both spoken and written) for seamless corporate reporting and international guest relations.
Personal Attributes: Exceptional communication skills, problem-solving agility, high emotional intelligence, and ability to work under high-pressure situations.
Good English communication
Quyền lợi
Salary: Negotiable during interview
Benefits: Duty meals and Service Charge as per resort regulations
Transportation: Shuttle bus provided from Nha Trang to the resort
Training: Professional job skills and soft skills training in a 5-star resort environment
Career Path: Internal promotion opportunities
Social Insurance: Company-paid statutory insurance as per Labor Law
Healthcare: 24/7 personal accident insurance
Leave & Birthday Perks: 12 days of annual leave, statutory paid holidays, paid birthday leave with a special gift
Other Perks: Other benefits according to company policies
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info]), Thứ 7 ([protected info])
Thông tin chung
Nơi làm việc
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