Description
Vision & Brand Commitment
As Restaurant Manager, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Guided by our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, playfulness, and pioneering wellness, I am committed to delivering exceptional guest journeys while developing hosts to become the very best versions of themselves.
Sustainability Commitment
Sustainability remains at the core of Six Senses operations. I will ensure compliance with all environmental and social responsibility directives, including waste reduction, elimination of single-use plastics, responsible sourcing, and adherence to Sustainability Guidelines.
Out of the Ordinary Experiences
I will deliver "Out of the Ordinary" experiences that inspire, delight, and create meaningful stories. By blending innovation, surprise, authenticity, and thoughtful details, every guest interaction will be transformed into a memorable wellness journey.
Key responsibilities include:
Manage and oversee daily restaurant operations, ensuring exceptional service quality and guest satisfaction in line with brand standards.
Lead, train, and motivate the service team to deliver professional, personalized, and consistent dining experiences.
Maintain high standards of food, beverage, and wine service, ensuring proper service sequence, presentation, and etiquette.
Manage wine service operations, including wine list development, wine pairing recommendations, inventory control, and proper storage.
Advise guests on wine selections and pairings, enhancing the overall dining experience.
Ensure compliance with hygiene, food safety, health, and safety regulations.
Monitor and control operational costs, including labor, beverages, wine inventory, and supplies.
Handle guest feedback and complaints professionally, ensuring timely service recovery.
Coordinate closely with Kitchen, Bar,
Purchasing, and other departments to ensure smooth operations.
Prepare work schedules, manage staffing levels, and conduct performance evaluations.
Support revenue optimization through upselling strategies and excellent guest engagement.
Ensure all brand standards, service procedures, and SOPs are consistently applied.
Represent the restaurant professionally in all guests and partner interactions.
Responsible Business & Compliance
All operations will be conducted ethically, transparently, and in compliance with local laws and company policies. I will ensure a safe and secure environment for guests, hosts, and assets while maintaining positive relationships with local communities and stakeholders.
Skills & Experience The role requires:
Minimum 3-5 years of experience in a similar role at upscale or luxury hotels and restaurants.
Diploma or higher in Hospitality Management, Food & Beverage, or related fields.
Certified Sommelier / WSET Level 2 or above / Wine & Spirit Education qualification is required.
Please note: Only shortlisted candidates will be contacted. Strong knowledge of wine service, wine pairing, beverage operations, and fine dining standards.
Food and beverage terminology, application, operation, wine service, costs, menu development and controlling inventory.
Familiar with food and hygiene codes, policies and procedures.
Excellent leadership, communication, and guest engagement skills.
Good command of spoken and written English; additional languages are an advantage.
Strong organizational, financial, and operational management skills.
Passion for service excellence and attention to detail.
I maintain a thorough understanding of Six Senses brand standards, operational guidelines, and service philosophy.
Who we are
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.