Retail Manager/ Senior Manager/ Director (FMCG/ F&B/ Cosmetic Industry)

This position will play a core role in business development in FMCG, F&B and/or Cosmetic industries to drive sustainable sales growth, manage effective distribution operation channels, lead and develop sales team to grow up distribution channels in Vietnam.
Roles & Responsibilities:
1. Distributor Management:
• Identify and onboard new distributors, negotiating terms and conditions for both online and offline channels.
• Develop and maintain strong relationships with existing distributors, ensuring satisfaction across all sales channels.
• Regularly communicate with distributors to understand their needs and address concerns promptly.
2. Product Stock Management:
• Monitor and analyze product sales and demand trends for both online and offline channels.
• Implement inventory management strategies to prevent stockouts and overstock situations across various sales platforms.
• Collaborate with distributors to forecast demand accurately for online and offline sales channels.
3. Logistics Handling Management:
• Coordinate and optimize the distribution network for both online and offline sales, ensuring timely and cost-effective product delivery.
• Work closely with logistics partners to streamline transportation processes for all sales channels.
• Resolve any logistics issues or delays to maintain a smooth supply chain.
4. Online Sales Platform Oversight:
• Manage the online sales platform, ensuring the website is updated with accurate product information, prices, and promotions.
• Monitor and respond to customer reviews and inquiries on the online platform.
5. Performance management:
• Track and analyze KPIs related to distributor performance, stock levels, and logistics efficiency for both online and offline channels.
• Generate reports and provide insights to upper management for strategic decision-making across all sales channels.
6. Training and Support distribution channels
• Provide training and support to distributors for both online and offline sales channels.
• Address distributor queries and concerns promptly, ensuring a positive working relationship across all platforms.