Retail Manager

Job description
Daily supervision of retail stores, including sales, staff, inventory.
Follow targets assigned by a company management, ensure company rules and standards are followed
Location of work: Ho Chi Minh city
General work description:
• Analyze daily sales reports to note which items are selling well and which are not, to determine which products a location should stock and how many of them are stored
• Monitor inventory levels, store capacity levels to make suggestions about items that should be stocked in stores and better move products between warehouse to shops / between shops.
• Design marketing and sales promotion and present them to upper management
• Guide and supervise the implementation of marketing/promotion at stores and sale events when they are approved
• Respond to customer complaints and comments, talking to customers and identifying or resolving urgent issues,
• Monitor, manage sale staff to follow up company standards (store visual / hygiene /display regulations / company culture) to ensure that excellent customer care standards are always met.
• Regularly communicate with sales staff, store leaders regarding sales reports, marketing campaigns, day-to-day store operations and motivate teams to increase sales and ensure efficiency ;
• Deal with staffing issues such as interviewing potential staff, recruiting, training, conducting appraisals and performance reviews and proposing to stop bad/not qualified staff.
• Maintain awareness of market trends in the retail industry and what competitors are doing