Mô tả công việc
Develop and implement Revenue Management strategies to optimize hotel occupancy, room rates, and overall revenue.
Monitor and analyze key performance indicators such as Occupancy, ADR, RevPAR, Room Revenue, Booking Pace, Pickup, and Cancellation to support pricing and room-selling strategies.
Manage, update, and adjust room rates, Room Inventory, Rate Plans, Promotions, and selling restrictions in line with business performance, seasonality, and market demand.
Monitor the performance of distribution channels including OTAs, Website, Direct Booking, Corporate, Travel Agent/Wholesale, and other room-selling channels to optimize revenue and distribution costs.
Regularly monitor competitors' room rates, promotions, and business performance and recommend appropriate pricing strategies.
Prepare Daily, Weekly, and Monthly Forecasts, analyze Booking Pace, and forecast room demand during peak and low seasons, holidays, and special events.
Work closely with Sales, Marketing, Reservations, Front Office, and Finance to align room-selling strategies, promotional activities, and revenue plans.
Monitor actual performance against Budget and Forecast, analyze variances, and recommend solutions to improve business performance.
Prepare regular revenue reports and provide analysis, data, and recommendations to the Management Team to support business decision-making.
Stay up to date with market trends, travel demand, and factors that may impact business performance to proactively adjust revenue strategies.
Yêu cầu
At least 4 years of experience in hotel Revenue Management, including 2 years in a Revenue Manager / Director of Revenue Management position, preferably within an international 4- or 5-star hotel.
Previous experience in establishing or significantly improving Revenue Management processes, reports, and analytical routines will be highly valued.
Strong hands-on experience in revenue strategy, forecasting, budgeting, pricing, inventory management, and demand analysis.
Proven ability to develop and analyze daily/weekly Pickup and Pace reports, Forecasts, Occupancy, ADR, RevPAR, Booking Window, Market Segments, Channels, and Room-Type performance, providing clear commentary and actionable recommendations to management.
Strong understanding of Corporate, Leisure, Wholesale/Travel Agency, OTA, Group, and MICE segments, with the ability to optimize the hotel's business mix and profitability.
Experience in Dynamic Pricing, Yield Management, Rate Restrictions, and Channel Optimization.
Good understanding of distribution costs and Net Revenue, including OTA commissions and the profitability of different channels and segments.
Experience working with PMS, Channel Manager, and Revenue Management Systems (RMS). Experience with STAAH and SinSyx is an advantage.
Ability to work closely with Sales & Marketing, Front Office, Reservations, F&B, and Finance to maximize not only Rooms revenue but overall hotel revenue.
Strong analytical skills and advanced proficiency in Excel and revenue-related reporting tools.
Strong commercial mindset, attention to detail, initiative, and the ability to challenge existing practices based on data.
Good command of English and Vietnamese, both written and spoken.
Quyền lợi
Competitive salary commensurate with qualifications and experience, plus Service Charge in accordance with the hotel's policy.
Performance-based incentives and other bonus schemes in accordance with the hotel's policy.
Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations.
12 days of annual leave, along with public holidays and other leave entitlements in accordance with Vietnamese labor regulations and hotel policies.
Duty meals, uniform, and free parking are provided.
Work in a professional and dynamic 5-star hotel environment, with opportunities to work alongside an experienced management team.
Opportunities for professional training, career development, and advancement within the hotel and the group.
Gain hands-on exposure to Revenue Management and Distribution systems and tools within an international hotel environment.
Access to internal and group-standard training programs to further develop expertise in Revenue Management, Commercial Strategy, and Hotel Operations.
A working environment that encourages data-driven thinking, initiative, and the development of strategies to improve business performance.
Thông tin chung