Room Supervisor

• Supervise Room Attendants and Public Area Attendants during daily operations.
• Conduct inspections of guest rooms, corridors, and public areas to ensure cleanliness, maintenance, and safety standards are met.
• Ensure all cleaning procedures, checklists, and brand standards are followed consistently.
• Coordinate room assignments, special requests, VIP rooms, and turnaround priorities.
• Report maintenance issues promptly and follow up until completed.
• Assist in training, coaching, and motivating team members to enhance performance.
• Support the Executive Housekeeper with inventory control of linen, amenities, and cleaning supplies.
• Handle guest requests professionally, ensuring timely follow-up and resolution.
• Maintain accurate records, daily reports, and communication with Front Office and other departments.
• Ensure compliance with hotel policies, safety procedures, and hygiene standards.