Location: Nguyen Luong Bang, Tan Phu Ward, District 7, Ho Chi Minh City
Working hours: Monday - Saturday, 9:00 AM - 6:00 PM
Key Responsibilities 1. Promotion & Commercial Program Management
Manage and coordinate customer promotion programs, including scheme setup, pricing, product codes, quantities, and implementation.
Coordinate with Sales, Marketing, Planning and other relevant teams to ensure programs are accurately prepared and executed.
Monitor program changes, adjustments and performance, and provide regular updates/reports.
2. Order & Customer Operations
Monitor and resolve order-related issues, including pricing, product codes, specifications, stock availability and gift items.
Coordinate with relevant teams to ensure orders and customer requirements are processed accurately and on time.
Support the allocation and delivery of promotional gifts and in-store materials.
3. Data & System Management
Extract and maintain data from SAP and internal systems, ensuring accuracy and timely updates.
Maintain tracking files and reports for promotions, products, gifts, payments and commercial activities.
Support new product listing and product master data updates.
4. Commercial Documents & Payment
Prepare and follow up on commercial documents, agreements and approval processes.
Monitor promotion payments, customer claims and related supporting documents.
Reconcile sales, discount, incentive and promotion data to support customer payment and settlement.
5. Customer Incentive & Reporting
Consolidate sales data and calculate customer incentives based on commercial agreements.
Coordinate with relevant teams to validate figures, supporting documents and payment status.
Prepare regular reports and follow up on outstanding actions.
6. Planner & Ad-hoc Support
Support the Planner in daily operational activities and follow up on assigned tasks.
Monitor activities outside the assigned location and consolidate relevant information for reporting.
Perform other tasks as assigned by the line manager.
Requirements
Bachelor's degree with at least 1 year of experience in Sales Admin / Commercial Admin, preferably within the FMCG industry.
Good Excel skills with experience in data management and reporting.
Strong attention to detail, coordination and communication skills.
Able to work under pressure and manage multiple tasks effectively.
Willing to work overtime when required.
Good English communication skills are an advantage.
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