Mô tả công việc:
(Mức lương: Thỏa thuận)
Location: Phu Nu Building, 20 Nguyen Dang Giai Street, An Khanh Ward, HCMC.
Working Hour: Monday - Friday (Back office) on Sat (WFH)
Report to: Head of Modern Trade
What You'll Do
Provide administrative and operational support to the Modern Trade Sales team to ensure efficient order processing, promotion execution, customer coordination, sales reporting, and smooth daily operations with key accounts.
Key Responsibilities
Sales Administration & Order Management
Receive, review, and process purchase orders from MT customers.
Coordinate with Supply Chain, Planning, Warehouse, and Logistics teams to ensure timely order fulfillment and delivery.
Monitor order status and resolve issues related to order processing, stock availability, and delivery schedules.
Maintain accurate sales records and customer databases.
Customer & Key Account Support
Act as the main contact point for administrative matters with MT customers.
Support the Sales team in preparing customer documents, contracts, listings, and promotional submissions.
Follow up on customer requests and coordinate internally to ensure timely responses.
Maintain customer master data and account documentation.
Promotion & Trade Activities Administration
Support the implementation of promotional programs, product listings, price changes, and in-store activities.
Track promotion execution and collect supporting documents for claims and settlements.
Coordinate with customers and internal departments regarding promotion mechanics and timelines.
Sales Reporting & Data Analysis
Prepare regular sales reports, sales performance summaries, and KPI tracking reports.
Consolidate sales forecasts and monitor sales achievement against targets.
Analyze sales data and provide insights to support decision-making.
Ensure accuracy and timeliness of all sales-related reports.
Claims & Commercial Administration
Process customer claims related to trade promotions, rebates, discounts, and other commercial agreements.
Verify supporting documents and coordinate with Finance for payment processing.
Track outstanding claims and ensure proper documentation.
Cross-functional Coordination
Work closely with Sales, Supply Chain, Finance, Customer Service, and Marketing teams.
Support internal meetings and prepare required documents and presentations.
Participate in process improvement initiatives to enhance sales operations efficiency.
Chức vụ: Nhân Viên/
Chuyên ViênHình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
Attractive income
100% salary and insurance during probation period
Be part of a global food group with 100+ years of heritage
Work in a fast-growing market with real business impact
Collaborate with regional & cross-functional teams
Enjoy a young, dynamic, and supportive environment
Opportunity to grow into strategic sales & key account leadership roles
Provide laptops for work use
Yêu cầu bằng cấp (tối thiểu): Cao Đẳng
Yêu cầu công việc:
Education: Bachelor's degree in Business Administration, Economics, Commerce, Supply Chain, or related fields.
Experience
Minimum 2 years of experience in Sales Administration, Customer Service, Commercial Operations, or related roles.
Experience supporting Modern Trade (MT) customers is preferred.
Experience in FMCG, Food & Beverage, or Consumer Goods industries is an advantage.
Skills & Competencies
Strong coordination and communication skills.
Ability to manage multiple tasks, work under pressure, be careful (good attention to detail).
Proficiency in Microsoft Excel, PowerPoint, and ERP systems (SAP is a plus).
English communication skills are preferred.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Hỗ Trợ Kinh Doanh - Sales Admin
Cao Đẳng
2 - 3 năm