Sales Admin

Salary: Base salary up to 20,000,000vnd + 500,000 allowance
Job Description:
• Flexible working time zones to continuous supporting.
• Input accurate information into the order system; ensuring all records and required information is retained on each customer's account.
• Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes - Open Order Report Control, Past Due Control, Exception ...
• Follow up with Estimators on quotations immediately by phone or email on price book items. Prepares forms for price quotations on items not contained in price book and forwards to clerk for preparation of quotations.
• Works closely with Planning department to communicate proper ship dates to customers.
• Control RMA Process with Stakeholder for quickly getting the Parts back to Customers.
• Checks with credit department concerning credit status of customer when rush orders are received.
• Follow up on inquiries regarding delivery information. Work closely with expeditor in production control regarding deliveries of scheduled shipments.
• Handles the needs of sales representatives and customers in Asia and US
• Prepares forms for price quotations on items not contained in price book and forwards to clerk for preparation of quotations.
• Maintains weekly open order reports for key customers.
• Act as an initial contact in investigating and resolving when possible any issues arise in the course of providing service.
• To perform other job duties as assigned.