Sales Engineer

Job Title: Sales Engineer

Department: Sales

Direct Reporting To: Country Sales Manager

Employment Type: Permanent

Place of Work: KUKA Vietnam (South/HCMC)







Key Duties & Responsibilities

• Management of the sales channels included existing channels and new channels development

• Participated in the assigned activities for the marketing plan and market development

• Identifies new business possibilities and maximizes the potential with customers

• Ensures that payments from the customer are received by the terms of the contract

• Ensures that the sales proposals submitted are followed up and agreements are signed when ap-propriate and that they are by established requirements, terms & conditions, and company's legal compliance.

• Ensure all sales activities follow with company's compliance and code of conduct. Aligned with country's strategy and report platform requirement

• Identifies and cultivates potential customers, then facilitates the sales process from identified po-tential to implemented sale/contract.

• Updates latest market information and document in the system (eg. SalesForce).

• Contributes to the identification and business development of new and potential customers, includ-ing cold call activities.

• Acts as marketer/salesperson/spokesperson of KUKA's products and systems.

• Translates the needs of the customer in the relevant offerings based on KUKA's product and ser-vice portfolio.

• Identifies new business possibilities and maximizes the potential with customers.

• Runs the negotiations with the customer and moves the business to the agreed-upon margins, as well as ensuring a high level of customer satisfaction throughout the sales process.

• Charts out and monitors sales proposals and tenders (eg. quantity, margin, product/system), and follows up statistics concerning sales proposals.

• Fulfils the expected number of customer visits as agreed and ensures that the customer database is constantly updated.

• Ensures that deliveries of products (goods and services) are implemented on time.

• Organizes and coordinates post-sales marketing activities to ensure customer satisfaction.