sales executive/ Senior Sales ExecutiveFurama Resort Đà Nẵng

Coordinate confirmed groups and group requests, issue BEOs, and assign group resumes.
Handle site inspections as assigned.
Issue quotations and contracts under the guidance of ADOS & SM.
Conduct market research to assist with market positioning, new promotions, and campaigns.
Conduct ICCA platform lead research under the guidance of ADOS.
Plan sales strategy and implement tactics with Sales Manager to achieve budget.
Track business results and report to ADOS & SM on a weekly basis.
Compose weekly sales report and monthly P&L report under the guidance of ADOS.
Maintain a regular sales call pattern, ENT under the guidance of ADOS & SM.
Monitor competitive set and communicate tactical changes to Manager.
Collect customer feedback and provide it to hotel management to contribute to the improvement of the hotel and respond if required.
Assist with the preparation of new products and services.
Assist in the evaluation of sales and marketing activities.
Build and maintain strong relationships with clients, event planners, and industry influencers.
Meet with clients to understand their needs, negotiate contracts, and ensure client satisfaction throughout the planning and execution of events.
Identify opportunities for upselling additional services to clients.
Monitor and analyze sales performance, identifying areas for improvement in revenue generation.
Collaborate with other departments such as catering, AV, and operations to ensure seamless execution of events and exceed client expectations.
Assist with event planning and coordination as required.
Keep up-to-date with industry trends, competitor analysis, and emerging technologies to identify new opportunities and stay ahead in the market.
Attend industry conferences, seminars, and workshops to network and expand knowledge.