Sales Inbound or Outbound (German/ French/ Spanish/ Italian/ English)AURORA TRAVEL co.,ltd

RESPONSIBILITY
• Grow the revenue of existing TO/TA
• Achieve high customer satisfaction with a focus on quality and results
• Managing, updating TO/TA portfolio
• Sales reporting to Sales Manager/ BOD
TASKS
• Design packages, programs and its quotation for TO/TA's daily requests, to meet their requirements and demands
• Elaborate and update TO/TA's annual brochures.
• Handle bookings and customer care when travelers are on ground
• Coordinate with Operation department and Suppliers (if needed) to make sure tours run smoothly and solve the troubles (if any)
• Issue invoices in due time and assist accounting department with regard to payment
• Prepare and escort FAM trip (if needed)
• Train and support other team members as and when required
• Other tasks assigned by Sales Manager/ BOD
• Weekly and monthly reports or irregular reports (if any) to SM/BOD