Sales Manager (ta & corp)
Công Ty TNHH Quản Lý Bất Động Sản HighgateĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 02/06/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Từ 20 đến 30 triệu
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Kinh nghiệm: 2 năm
Mô tả công việc
We are looking for Sales Executive (TA & CORP) for Lavis 18 Hotel & Serviced Apartment, job description as below:
1. Seeking new Customers:
Searching for customer information through many different channels to build a system of potential customers.
Actively contact potential customers in the self-searching list or from the hotel's data system to introduce services and preferential programs.
Send service information via email for customers to refer to, answer customer questions when there is email feedback from customers.
Use sales skills to negotiate and persuade guests to use the property's services.
Carry out procedures to sign contracts with customers who agree to use the service.
2. Taking care of new and old customers:
Actively contacting customers who have been using the service to understand the situation and develop good relationships with customers.
Timely support, respond to requests and complaints from customers.
Follow up the contract termination time to convince customers to renew the contract
Actively send promotional information to old customers to convince them to use the property's services again.
Conduct procedures to sign new contracts with old customers who want to use the service again
3. Contract Implementation:
After closing the contract with the customers, the sales staff coordinate with the relevant departments to implement the contract, ensuring the requirements of the customer.
Monitoring the contract implementation process, service quality so that customers receive the best value.
Coordinate with related departments to quickly overcome problems arising in the process of using the service of customers.
Follow up the contract liquidation process, support the accounting department to urge the debt.
Coordinate with Marketing department to plan and implement incentive programs on holidays and Tet; Customer Gratitude; Introduce new products and services to reach and attract customers.
Collaborate with other departments in the property to improve service quality to meet the needs of customers.
Making periodic work reports, arising.
Participating fully in department meetings, reporting feedback from guests to have effective solutions to handle and overcome.
Implement the business plan from time to time.
Exploiting sources of group guests, travel agents, co-operate.
Other tasks are assigned by line managers.
1. Seeking new Customers:
Searching for customer information through many different channels to build a system of potential customers.
Actively contact potential customers in the self-searching list or from the hotel's data system to introduce services and preferential programs.
Send service information via email for customers to refer to, answer customer questions when there is email feedback from customers.
Use sales skills to negotiate and persuade guests to use the property's services.
Carry out procedures to sign contracts with customers who agree to use the service.
2. Taking care of new and old customers:
Actively contacting customers who have been using the service to understand the situation and develop good relationships with customers.
Timely support, respond to requests and complaints from customers.
Follow up the contract termination time to convince customers to renew the contract
Actively send promotional information to old customers to convince them to use the property's services again.
Conduct procedures to sign new contracts with old customers who want to use the service again
3. Contract Implementation:
After closing the contract with the customers, the sales staff coordinate with the relevant departments to implement the contract, ensuring the requirements of the customer.
Monitoring the contract implementation process, service quality so that customers receive the best value.
Coordinate with related departments to quickly overcome problems arising in the process of using the service of customers.
Follow up the contract liquidation process, support the accounting department to urge the debt.
Coordinate with Marketing department to plan and implement incentive programs on holidays and Tet; Customer Gratitude; Introduce new products and services to reach and attract customers.
Collaborate with other departments in the property to improve service quality to meet the needs of customers.
Making periodic work reports, arising.
Participating fully in department meetings, reporting feedback from guests to have effective solutions to handle and overcome.
Implement the business plan from time to time.
Exploiting sources of group guests, travel agents, co-operate.
Other tasks are assigned by line managers.
Yêu cầu công việc
Working Time: 45h/ week, Monday to Friday (8:00 am - 6:00 pm)
Be willing to work overtime when needed
Working location: Dist.1, HCMC
From 2 years of experienced in the hospitality business (hotels or service apartments) as a sales professional for long-stay guests or corporate market groups
Bachelor's degree of related professions.
Proficient English (both speaking and writing)
Intermediate to advanced skills with Microsoft Office
Strong interpersonal, negotiation and communication skills for liaising with colleagues, customers and other stakeholders
Business-related awareness and a good knowledge of current affairs
Ability to analyze, quantify, solve problems well, good judgment.
Excellent organizational and time management skills with the ability to multi-task
Good in writing reports and presentations
Be progressive, be highly responsible, to be aware of service, with stand high pressures.
Be willing to work overtime when needed
Working location: Dist.1, HCMC
From 2 years of experienced in the hospitality business (hotels or service apartments) as a sales professional for long-stay guests or corporate market groups
Bachelor's degree of related professions.
Proficient English (both speaking and writing)
Intermediate to advanced skills with Microsoft Office
Strong interpersonal, negotiation and communication skills for liaising with colleagues, customers and other stakeholders
Business-related awareness and a good knowledge of current affairs
Ability to analyze, quantify, solve problems well, good judgment.
Excellent organizational and time management skills with the ability to multi-task
Good in writing reports and presentations
Be progressive, be highly responsible, to be aware of service, with stand high pressures.
Quyền lợi được hưởng
Monthly salary + Phone allowance + Transportation allowance
PVI Insurance
End-of-year bonus & KPI bonus
Tet & Public Holiday bonus
12 days of paid leave
PVI Insurance
End-of-year bonus & KPI bonus
Tet & Public Holiday bonus
12 days of paid leave
Nộp hồ sơ liên hệ
Ms. Xuân - HR
Công Ty TNHH Quản Lý Bất Động Sản Highgate
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