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Job Description
JOB DESCRIPTION
Social Media Management & Customer Care - 70%
Respond warmly and professionally to all customer inquiries on KUBO's social media platforms and hotline (Weekdays: 9 AM - 9 PM, Weekends: 9 AM - 10 PM).
Provide advice and support for online bookings. Make confirmation calls for reservations/party bookings within 24 hours of the order.
Manage, monitor, and resolve customer complaints on marketing-related channels.
Propose content ideas, create briefs, and write content.
Paperwork - 20%
Handle administrative tasks (contracts, payments, advances, reimbursements, etc.) for the KUBO Marketing team.
Other Tasks - 10%
Support the marketing team in idea development, campaign planning, and implementing marketing activities.
Conduct surveys and provide periodic reports on the national entertainment market.
Perform other duties as assigned by management.
Apply directly or send your resume via email
REQUIREMENTS
Education: University degree.
Work Experience: 0-1 year.
Languages: Basic/advanced English communication.
Office Skills: Proficient in Microsoft Office (Word, PowerPoint, Excel).
Attitude: Team-oriented (teamwork), punctual, supportive, attentive (listening), and disciplined.
BENEFITS
Allowance each month + parking free
Work in a professional environment
Have the opportunity to become a full-time employee