Mô tả công việc
Engage with customers via phone, email, and social media platforms (such as Facebook).
Listen attentively to their inquiries, concerns, and feedback.
Provide accurate information and personalized assistance to enhance their overall experience
Yêu cầu
Good English communication skills are an strong advantage. (English level IELTS 5.0 - 6.0 or TOEIC 500)
Basic knowledge of marketing
Proficient computer and internet skills, understanding of social media and e-commerce.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Quyền lợi
Monthly KPI bonuses based on performance
Monthly meal and fuel allowance
Dynamic, friendly and professional working environment
Opportunities for training, skill development and long-term career growth
Opportunities to collaborate with teams in both Vietnam and the USA
Annual company trips, team-building activities and internal events
Holiday bonuses and 13th-month salary according to company policy
Full participation in social insurance, health insurance and unemployment insurance (BHXH, BHYT, BHTN) after probation in accordance with Labor Law
Necessary equipment and job-related resources are provided
Thông tin chung
- Thu nhập: Trên 30.000.000
Nơi làm việc
- 2C Lam Sơn, Phường Tân Sơn Hòa, TP Hồ Chí Minh (Quận Tân Bình)