SALES OPERATIONS SPECIALIST

1. ADMINISTRATIVE TASK.(20%)
· Synthesize and manage the list of registered collaborators for training.
· Generate periodic reports on recruitment volume, training courses, and team meetings.
· Manage employee records hard/soft copy.Approve and review records to approve promotion, downgrade, appointment, dismissal... on the system.
2. AFTER-SALE CONTROL (30%)
· Set up/manage the order journey process, ensure control of Admins entering the standard order information and track unfinished orders...
· Manage TR book (temporary receipt), orders, soft copies, hard copies to ensure compliance with regulations and salary.
3. ASSET MANAGEMENT AND OPERATION AT SALES OFFICE (SO) AND SHOWROOM (35%)
· Manage merchandise, POSM and display activities at Showrooms, Sales office periodically.
· Assign, control and report on Showroom schedule.
· Evaluate SA's job completion KPIs at SO and Showroom based on the control of the above work items.
4. OTHER GENERAL OPERATION MANAGEMENT (15%)
· Manage the list of collaborators on the system.Decentralize and switch groups of collaborators on the system
· Manage the allocation and use of the Sales Tool kit following the company's policy.
· Implement the printing of employee cards, POSMs, event supplies according to the actual situation
· Organize/support and coordinate activities, sales events, internal events of DST division such as Roadshow, Telesales....
· Synthesize Meeting reports of each HM Showroom team to serve for HP, HM support calculation.