Sales (Quản Lý Account)

VJM Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
- Operating as the lead point of contact for any and all matters specific to your accounts.
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize sales.
- Develop trusted advisor relationships with key accounts, customer stakeholders.
- Assist with challenging client requests or issue escalations as needed.
- Provide account management to existing accounts while identifying client needs for additional products to maximise upsales and to meet customer expectation.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Obtain testimonial & reference from satisfied customer to support for increasing sales.
- Utilise analytical research tools and resources to more effectively target your prospects.
- Organization of seminar to introduce clients with products and our modern, state-of-the-art technology facilities.
- Quote prices, convey credit terms, and prepare sales contracts.
- Coordinate with admin team to investigate and resolve customer issues; follow-up on deliveries and back-ordered items.
- Work with accounts team to ensure that customers pay invoices within agreed upon terms.
- Submit sales reports and forecast in a timely manner (Monthly sales results and forecast)
- Customer relationship, Collections
- Number of customer visits TMC and its branches.
- Number of packages sold to customer.
- Number of new customers.
- Segmented Accounts: Aviation, Sport, Banking, Insurance...
- New Customers: Assigned or Acquired.