Sales Representative - Inside

Mô tả Công việc
Job Description
About the Company:
China United Lines (CULINES) was incorporated in 2005 with dual headquarters Shanghai and Singapore. We have been focusing on both short and long-haul trades. In 2021, we expanded into TP and European markets. Over the years we have established an international network covering coastal ports in Chinese mainland and other countries such as Hong Kong, Taiwan, Japan, South Korea, Southeast Asia, South Asia, and the Middle East. We also have a comprehensive agency network comprising of 3rd party, joint venture and fully owned agents that support in providing customers with high quality and value-added logistics services.
We are equipped with an international management team, excellent IT system, and digital service platform. As a socially responsible enterprise, we will continue to provide customers and partners efficient, economical, and reliable services and create more values to benefit the society. During 2021, our Alphaliner ranking has improved from No. 79 to No. 23 and we became the second Chinese mainland-based carrier offering regular China-U.S. and China-Europe services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Report to Haiphong office manager (VN).
· Follow up the customer's stuffing plan to accurately grasp the situation of the vessel.
· Coordinate with CS team to release and control booking to fulfil vessel.
· Check with Sales team to provide Loading list bookings and send the Roll list bookings (if any) to the documentation department to update the vessel on the system.
· Proceed to apply Shifting charge/storage charge for the rolled shipments.
· Update the number of bookings and compare with EQC's report inventory to timely update Sales. In case of shortage, check with EQC the plan for empty containers, repair the container to ensure enough containers.
· Complete other assigned tasks as required by the Head of Department.
· Input the freight rates provided by sales, make sure all agreements are completed before ETD.
· Fulfil, update rate/ free time and related fees on Allegro system.
· Provide the correct agreement number, information to the Outbound team for calculating the freight and notify the customer to make the payment as soon as possible.
· Apply for free time on the system for rolled shipments, check the incurred charge after ATD which customers pick up container early, and inform EQC to issue invoice.
· Create customer code and the information for new customers on the allegro system.
· Running daily booking report and analysis to timely action
· Update booking forecast and apply/negotiate with CS/HOD for applying extra space.
· Update Local charge of market timely, update LCC at POD if any change.
· Apply waiver to HQ if any.
· Doing report, checking data following instruction of HOD/Managers and Head Office.
· Taking care of some current's customers (assigned by HOD)
· Complete other tasks according to the requirements of the HOD/MD/HQ.