Location: Vietnam Office
Reports to: Managing Director / International Sales Manager in Thailand
Position Summary: Responsible for developing and managing customers in Vietnam, including identifying new business opportunities, visiting customers on-site, understanding their requirements, presenting products, negotiating sales, and maintaining long-term customer relationships. The position will work closely with the Thailand head office to coordinate quotations, orders, product information, deliveries, and customer support.
Key Responsibilities:
1. Sales &
Business DevelopmentIdentify and develop new customers and business opportunities in Vietnam.
Conduct regular customer visits and on-site meetings to understand customer needs and business requirements.
Introduce and present the company's products, specifications, pricing, and services to customers.
Prepare quotations, negotiate prices and commercial terms, and follow up on sales opportunities until orders are confirmed.
Develop and maintain long-term relationships with existing customers.
Monitor market conditions, competitors, customer demand, and pricing trends in Vietnam.
Achieve assigned sales targets and business development goals.
2. Customer Management
Visit customers regularly to maintain strong business relationships and provide on-site support.
Understand customer requirements and coordinate with the Thailand team to provide suitable products and solutions.
Handle customer inquiries, complaints, and requests in a timely and professional manner.
Follow up on customer orders, delivery schedules, payment status, and other relevant matters.
Collect customer feedback and report market information to management.
3. Sales Coordination & Order Management
Coordinate with the Thailand head office regarding product availability, pricing, quotations, orders, and delivery schedules.
Follow up on customer purchase orders and ensure order details are accurate.
Coordinate with logistics, warehouse, accounting, and other relevant departments to ensure smooth order fulfillment.
Monitor outstanding payments and coordinate with customers regarding payment schedules.
Maintain accurate records of customers, quotations, orders, and sales activities.
4. Market Development
Research and identify potential customers, distributors, dealers, and business partners in Vietnam.
Develop sales channels and expand the company's customer network.
Visit relevant industrial areas, distributors, dealers, and end users to explore new business opportunities.
Attend exhibitions, customer meetings, and industry events when required.
Provide regular reports on sales activities, customer visits, market developments, and sales forecasts.
Qualifications:
Bachelor's degree in Business Administration, Marketing, International Trade, Logistics, or a related field.
At least 2 years of experience in sales, business development, customer management, or a related field.
Fluent in Chinese, with HSK Level 5 or above is required.
Good command of Vietnamese and working proficiency in English.
Strong communication, negotiation, presentation, and interpersonal skills.
Good command of Excel and basic sales/CRM systems.
Willing to travel frequently to visit customers throughout Vietnam.
Self-motivated, proactive, responsible, and able to work independently.
Strong follow-up skills and ability to develop long-term customer relationships.
Experience in battery products, automotive parts, motorcycle parts, industrial products, or B2B sales is an advantage.
Experience working with distributors, dealers, importers, or factories is an advantage.