Sales Senior Staff

Mô tả Công việc
The sales staff is responsible for implementation and completion the assigned sales plan, receive, collect, analyst and solve all information from customer such as: new project, order, quality issue, claim and other issues related to sales department. Coordinate and work with relevant departments to assure daily jobs are done properly.​
1. Collect cost information for items and molds
- Collect cost info for items and molds, create quotes for new projects.
- Track mold status and amortization, update files monthly, inform stakeholders.
2. Receive PO from customer through email and upload it into Winline system, track forecast
- Receive and process customer POs, track forecasts.
- Confirm receipt, forward to production, ensure accuracy.
- Manage shipping details, inform customers of ETD and shipping methods.
- Coordinate with production for schedule adjustments, ensure customer satisfaction.
3. Color confirmation & MCS testing process
- Handle color confirmation and testing processes.
- Obtain customer confirmation on new colors before production.
- Update color status, inform customers of test results.
4. Track delivery, claim and customer service
- Coordinate shipments and handle claims efficiently.
- Manage replacements and communicate with customers on shipping details.
- Respond promptly to customer inquiries and collaborate on quality solutions.
5. Update internal report
- Update internal reports accurately and regularly.
- Maintain financial records and pricing lists consistently.
- Generate reports as requested by higher management.
* Working time: Monday - Friday: 8:00 - 16:30, Saturday: 8:00 - 12:00 & 1 Saturday off per month
* Company Car for picking up staff from HCM / Bien Hoa City to Long Thanh