Sales Service Representative In ChineseDobla Asia Company Limited

Sales Service Representative will be working within Sales & Marketing division, being generally responsible for all the commercial & Sales operational activities within the assigned countries/territory.
In close cooperation with the account managers, Sales Service represent Dobla, being the first contact point for customers and prospects, also the central point within the company.
What you will do?
+ Provide daily support to key accounts, customers, and prospects, in coordination with area account managers.
+ Perform/ Execute the Order to Delivery process, which included but not limited to the following, and ensure that orders are executed properly.
+ Order entry.
+ Following up the execution of the orders
+ Logistics handling of orders.
+ Samples coordination.
+ Act as a key connector between customers and Marketing & Innovation, Supply Chain to ensure the orders meet the timely delivery.
+ Initiate, if possible, any possible project that is beneficial and follow up.
+ Initiate contact and correspond with customers addressing pre-sales issues through emails & phone calls.
+ Upsell and cross-sell products.
+ Handle and follow up complaints from customer.