Sales Support

Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
• Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
• Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
• Follows up with customers (if delegated by Field / Inside Sales).
• Clarifies or forwards open issues from internal / external customers.
• Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
• Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
• Schedules meetings with customers for field sales staff incl. travel bookings.
• Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
• Creates / coordinates internal and external correspondences as requested by Field / Inside Sales staff.
• Administrative support and assistance with the preparation, follow-up and controlling of sales campaigns.
• Administrative support and assistance with the organization and conduction of trade fairs / customer events in close collaboration with the marketing department.
REQUIREMENTS:
• At least 1-2 years of experience in related area.
• Ideally first experience in Testing Inspection, Certification (TIC) or related field.
•Excellent negotiation and customer service skills
• Excellent time management and prioritization skills.
• Hands-on mentally; pronounced ability for self-organize skills.
• Good communication, strong rhetorical skills over the phone.
• Good problem solving, statistic and analytical skills.
• Good command of both spoken and written English, MS office.
• Ability to meet deadlines without supervision.
•Experience at working both independently and in a team-oriented, collaborative environment is essential and dealing with high position people.
• Being able to speak and write Chinese or Korean will be an advantage.
Ngành nghề: Tiếp thị / Marketing, Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hà Nội